Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rudeness from staff and managers, long wait times, and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, burnt, or improperly cooked items.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and inadequate training.
FT
Free Thinker
Nov 15, 2025
2.0
Very poor customer service , not friendly and employees act like it’s a bother to ask them for something
AM
angelica maher
Nov 11, 2025
1.0
This Wendy’s is absolutely horrible! The service it’s awful all of the employees have an attitude can’t even flash a smile. We stop for some simple tenders and a frosty. We got up to the window to pay and we he women they had working the register was completely rude. We asked if we can grab a bbq sauce and she rudely said she’ll put it in the bag and asked us to pull up to the door and wait for th food. We wait and she came out and the a bag and forgot the frosty. We told her in a very polite way we r missing the frosty she didn’t say anything but roll her eyes and turn around and go back inside. I completely understand the viral videos you see if people running in and jumping over counters at these people.
CP
C P
Nov 11, 2025
1.0
Tonight at 10:24pm Absolutely unprofessional, waited in the drive through for my meal and the whole crew is outside forgetting my order. My order was not started until 10 min after I was waiting. Three employees waited at there car. Highly unprofessional.
SL
Sal Lowe
Oct 23, 2025
1.0
Employees had gotten confused with chicken and meat I ordered a two double meat cheeseburger and gotten chicken instead and then they said that I should have checked it before I left reality he should have made it the right way in the first place
PK
Pete Kromer
Oct 21, 2025
1.0
I usually like the asiago ranch chicken club but there was something not right with it and the manager was not great to deal with...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albuquerque, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albuquerque, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 836-1357.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sequoia Wendy’s serve breakfast?
Yes, this Wendy’s location in Albuquerque, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3340 Coors NW in Albuquerque currently open?
Yes, this Wendy's location is open and committed to serving you every day including dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at this Wendy's location?
Drive-thru is open Monday to Wednesday and Sunday from 9:00 AM to 11:00 PM, and Thursday to Saturday from 9:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Coors NW?
They accept American Express, Cash, Discover, Mastercard, and Visa for your convenience.
How can I place an order for pickup or delivery from this Wendy's?
You can order via the Wendy's app or visit order.wendys.com and select this location for pickup or delivery options.
Where can I find menu and nutrition information for this Wendy's?
Menu details and nutrition info are available on the Wendy's menu website and mobile app, where you can customize orders and see allergen information.
How do I contact this Wendy's location for feedback or inquiries?
Call (505) 836-1357 to reach this location directly, or use Wendy's Contact page and customer survey for feedback.
Is there a fitness center near Wendy's at 3340 Coors NW?
Yes, Body Elite Fitness and Body Elite Fitness New Mexico gyms are nearby if you want to work out before or after your meal.
Are there other dining options close to Wendy's at Coors NW?
Taco Cabana, a Mexican restaurant and fast food option, is nearby if you're looking for a different cuisine choice.
What other services are available near Wendy's on Coors NW?
Nearby you can find services like Farmers Insurance offices, beauty salons like Slicksville Barber Shop and Seasons Salon, Walgreens pharmacy, and more to assist with various needs.