Wendy's

3.5
1453 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3340 Coors Nw, Albuquerque, NM
87120, United States

Hours

Reviews

3.5
1,453 reviews
5 stars
550
4 stars
311
3 stars
210
2 stars
114
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and managers, long wait times, and incorrect orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, burnt, or improperly cooked items.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with long wait times reported.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior and inadequate training.
  • FT
    Free Thinker
    Nov 15, 2025
    2.0
    Very poor customer service , not friendly and employees act like it’s a bother to ask them for something
  • AM
    angelica maher
    Nov 11, 2025
    1.0
    This Wendy’s is absolutely horrible! The service it’s awful all of the employees have an attitude can’t even flash a smile. We stop for some simple tenders and a frosty. We got up to the window to pay and we he women they had working the register was completely rude. We asked if we can grab a bbq sauce and she rudely said she’ll put it in the bag and asked us to pull up to the door and wait for th food. We wait and she came out and the a bag and forgot the frosty. We told her in a very polite way we r missing the frosty she didn’t say anything but roll her eyes and turn around and go back inside. I completely understand the viral videos you see if people running in and jumping over counters at these people.
  • CP
    C P
    Nov 11, 2025
    1.0
    Tonight at 10:24pm Absolutely unprofessional, waited in the drive through for my meal and the whole crew is outside forgetting my order. My order was not started until 10 min after I was waiting. Three employees waited at there car. Highly unprofessional.
  • SL
    Sal Lowe
    Oct 23, 2025
    1.0
    Employees had gotten confused with chicken and meat I ordered a two double meat cheeseburger and gotten chicken instead and then they said that I should have checked it before I left reality he should have made it the right way in the first place
  • PK
    Pete Kromer
    Oct 21, 2025
    1.0
    I usually like the asiago ranch chicken club but there was something not right with it and the manager was not great to deal with...

Frequently Asked Questions About Wendy's

Is Sequoia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.