Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Cleanliness
Some customers noted cleanliness issues in the dining area and with food preparation.
Management Issues
Several reviews mentioned poor management practices, including unhelpful responses from managers and lack of staff training.
RR
Reg Roark
Nov 11, 2025
5.0
Always great food and service at Wendy's! Thanks Dave!
And the 4 dollar single helps the pocket book too!
AR
Anyssa R
Oct 31, 2025
5.0
It took a while to get the order and they felt really bad and they handled it so well. Thank you guys for working Halloween I appreciate it. 🎃
DC
Dustin Cook
Oct 29, 2025
1.0
Was at drive through for five minutes no one answered pulled up staff just talking. Not any service.
JL
James Lucero
Oct 22, 2025
1.0
Don’t go to this location. Manager is disrespectful made my single meal mobile order wrong and would not refund me
TC
Trish Cooper
Oct 15, 2025
1.0
We frequent this location at times because it is closer to where we live but every single time we go something is wrong with the order. Today we did not get the entire order and the lady who answered the speaker was extremely RUDE.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albuquerque, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albuquerque, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 884-9495.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does San Mateo Wendy’s serve breakfast?
Yes, this Wendy’s location in Albuquerque, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open from 9:00 AM to 10:00 PM Monday through Wednesday and Sunday, and from 9:00 AM to 11:00 PM Thursday through Saturday.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Albuquerque, NM serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from Wendy's at this location?
You can order food through the Wendy's mobile app or at order.wendys.com by selecting this location for pickup, delivery, or drive-thru service.
What payment options are accepted at Wendy's on 6204 San Mateo NE?
This location accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Does this Wendy's offer dine-in and drive-thru services?
Yes, Wendy's offers dine-in, drive-thru, and delivery services where available, but does not currently offer curbside pickup.
Is Wendy's on San Mateo still open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
Are there any other fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include KFC, Arby's, Bob's Burgers, and another Wendy's location.
What other dining options are available near this Wendy's?
Nearby dining options include Teriyaki Chicken Bowl (Japanese/Asian), I Love Sushi Teppan And Grill (Sushi/Bar & Grill), Flatiron Bites and Brews (American/Brewery), and Applebee's Grill + Bar (Pub & Sports Bar).
Are there any nearby places to shop or relax around this Wendy's?
Yes, nearby you can find Boot Barn (shoe and clothing store), several beauty salons and spas like Beauty of Permanent Makeup and Nirvana Nails & Spa, and North Academy Business Park, which includes a park and train station.
How can I contact this Wendy's location if I have questions or feedback?
You can call the Wendy's at (505) 884-9495, reach their Customer Care via live chat on their Contact page, or leave feedback through the Wendy’s Customer Satisfaction Survey online.