Wendy's

3.4
931 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6204 San Mateo Ne, Albuquerque, NM
87109, United States

Hours

Reviews

3.4
931 reviews
5 stars
345
4 stars
184
3 stars
143
2 stars
54
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues in the dining area and with food preparation.

Management Issues

Several reviews mentioned poor management practices, including unhelpful responses from managers and lack of staff training.
  • RR
    Reg Roark
    Nov 11, 2025
    5.0
    Always great food and service at Wendy's! Thanks Dave! And the 4 dollar single helps the pocket book too!
  • AR
    Anyssa R
    Oct 31, 2025
    5.0
    It took a while to get the order and they felt really bad and they handled it so well. Thank you guys for working Halloween I appreciate it. 🎃
  • DC
    Dustin Cook
    Oct 29, 2025
    1.0
    Was at drive through for five minutes no one answered pulled up staff just talking. Not any service.
  • JL
    James Lucero
    Oct 22, 2025
    1.0
    Don’t go to this location. Manager is disrespectful made my single meal mobile order wrong and would not refund me
  • TC
    Trish Cooper
    Oct 15, 2025
    1.0
    We frequent this location at times because it is closer to where we live but every single time we go something is wrong with the order. Today we did not get the entire order and the lady who answered the speaker was extremely RUDE.

Frequently Asked Questions About Wendy's

Is San Mateo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.