Wendy's

3.4
938 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6204 San Mateo Ne, Albuquerque, NM
87109, United States

Hours

Reviews

3.4
938 reviews
5 stars
348
4 stars
185
3 stars
143
2 stars
54
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect items, indicating inconsistency in food preparation.

Management Concerns

Several reviews highlighted unprofessional behavior from management and staff, contributing to a poor customer experience.

Cleanliness and Maintenance

Customers noted issues with cleanliness and maintenance, including closed dining areas and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • YK
    Yvonne K
    Dec 29, 2025
    5.0
    Fast and friendly service!
  • PV
    Phillip Valencia
    Dec 16, 2025
    5.0
    Food was great. Although they didn't have the spicy chicken or the chicken tenders.
  • FL
    frankie lopez
    Dec 12, 2025
    1.0
    TERRIBLE WENDYS THE SHORT STOCKY MANAGER WITH SHORT HAIR VERY UNPROFESSIONAL VERY RUDE DOES NOT HELP CUSTOMERS AND SHOULD BE FIRED AND FOOD HERE IS NOT FRESH AT ALL AND TAKES FOREVER TO RECEIVE ORDER ON TIME I HAD THE WORSE EXPERIENCE 12/12 AT 7 PM ALBUQUERQUE CHOOSE ANOTHER WENDYS...
  • S1
    Snow 111
    Dec 11, 2025
    1.0
    I'm a driver, & their bathrooms were down, I only bought something to use their bathrooms. always have issues with fast food on san meteo.
  • RR
    Reg Roark
    Nov 11, 2025
    5.0
    Always great food and service at Wendy's! Thanks Dave! And the 4 dollar single helps the pocket book too!

Frequently Asked Questions About Wendy's

Is San Mateo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for this Wendy's location?

The drive-through is open from 9:00 AM to 10:00 PM Monday through Wednesday and Sunday, and from 9:00 AM to 11:00 PM Thursday through Saturday.