Tropical Smoothie Cafe

3.3
227 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3715 Las Estancias Way Southwest, Albuquerque, NM
87121, United States

Hours

Reviews

3.3
227 reviews
5 stars
100
4 stars
24
3 stars
21
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for corrections.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty premises and health code violations.

Product Quality

While some customers enjoyed the smoothies and food, many expressed disappointment with the quality and freshness of the items served.

Management Issues

Frequent mentions of poor management practices, including staff behavior and operational inefficiencies.
  • SH
    Sid H.
    Dec 31, 2025
    2.0
    Marginal to bad service overall. No professionalism by the employees, dress in beyond casual, although I paid for the meal, I was not given chips, which I had to ask for after the fact. Smoothies and wrap were ok. The bad service will kill your business really quick without it getting addressed. Return business is the key and your employees don’t have any idea what that means. Washing hands from registers to making food should be mandatory….
  • DG
    Dyvah Gonzales
    Dec 28, 2025
    1.0
    Came to pick up my online, no one was there all three employees were in the back chatting and on their phones, bad service.
  • BW
    Barbara White
    Dec 17, 2025
    1.0
    I only come here because it is close to my house, however, the service is always absolutely horrible. Today I used the restroom and it was absolutely disgusting. There was toilet paper everywhere and even a hair on the toilet. I was next in line after an employee and they didn’t even flush the toilet, absolutely disgusting. Their service is generally horrible every time I visit, but I did NOT know their hygiene standards were just as bad.
  • DM
    Diana Melero
    Dec 14, 2025
    1.0
    They messed up my order. I had higher hopes since I like supporting local places. They need better management. Disappointed.
  • AV
    A V
    Nov 2, 2025
    2.0
    Their food is good and the only one around where I live but they make several health code violations. I saw one employee touching their hair the proceed to make orders without washing their hands first.They they don’t have hairnets on. One employee didn’t even have their hair tied back. These things make it hard to trust your food is not contaminated with something. Not friendly, even dressing in what looks like pajamas and slippers as shoes. The management seems to not even put effort into following health codes

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Albuquerque?

Dine-in hours are Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.