Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for corrections.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty premises and health code violations.
Product Quality
While some customers enjoyed the smoothies and food, many expressed disappointment with the quality and freshness of the items served.
Management Issues
Frequent mentions of poor management practices, including staff behavior and operational inefficiencies.
SH
Sid H.
Dec 31, 2025
2.0
Marginal to bad service overall. No professionalism by the employees, dress in beyond casual, although I paid for the meal, I was not given chips, which I had to ask for after the fact. Smoothies and wrap were ok. The bad service will kill your business really quick without it getting addressed. Return business is the key and your employees don’t have any idea what that means. Washing hands from registers to making food should be mandatory….
DG
Dyvah Gonzales
Dec 28, 2025
1.0
Came to pick up my online, no one was there all three employees were in the back chatting and on their phones, bad service.
BW
Barbara White
Dec 17, 2025
1.0
I only come here because it is close to my house, however, the service is always absolutely horrible. Today I used the restroom and it was absolutely disgusting. There was toilet paper everywhere and even a hair on the toilet. I was next in line after an employee and they didn’t even flush the toilet, absolutely disgusting. Their service is generally horrible every time I visit, but I did NOT know their hygiene standards were just as bad.
DM
Diana Melero
Dec 14, 2025
1.0
They messed up my order. I had higher hopes since I like supporting local places. They need better management. Disappointed.
AV
A V
Nov 2, 2025
2.0
Their food is good and the only one around where I live but they make several health code violations. I saw one employee touching their hair the proceed to make orders without washing their hands first.They they don’t have hairnets on. One employee didn’t even have their hair tied back. These things make it hard to trust your food is not contaminated with something. Not friendly, even dressing in what looks like pajamas and slippers as shoes. The management seems to not even put effort into following health codes
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Albuquerque?
Dine-in hours are Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What delivery options are available at Tropical Smoothie Cafe?
Delivery is available Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:30 PM, with same-day delivery and curbside pickup at participating locations.
Can I order ahead using an app or online from Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app or online through their delivery website for pickup or delivery.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What kind of food and beverages are featured at Tropical Smoothie Cafe?
They serve fresh, made-to-order smoothies, wraps, flatbreads, bowls, smoothies, desserts, acai bowls, salads, and other healthy options including vegan and gluten-free choices.
What is the dress code at Tropical Smoothie Cafe?
The attire is casual at Tropical Smoothie Cafe.
Are families and kids welcome at Tropical Smoothie Cafe?
Yes, families are welcome and there is a children's menu available.
What nearby places can I visit around Tropical Smoothie Cafe in Albuquerque?
Nearby places include GNC for supplements, Sushi King for Asian food, Baskin-Robbins for ice cream, and Planet Fitness for a workout before or after your meal.
How can I use nearby transit or landmarks to find Tropical Smoothie Cafe?
Tropical Smoothie Cafe is located at 3715 Las Estancias Way Southwest in Albuquerque among other businesses like Great Clips and Papa Murphy's, making it easy to locate in this shopping area.