Tropical Smoothie Cafe

Reviews

• AL

  Audrey Liddy

  2 days ago
  2.0
  I just visited this place for the first time and ordered a Thai salad and a smoothie. The service was fine, nothing special. The smoothie came out first and is also fine. I got back to work, and started mixing the dressing into the salad and realized half the lettuce was frozen. Yuck. I don't know if the picture will do it justice, but there are ice crystals on the lettuce in the pic. I should've read the reviews before going.
• NL

  Niyoka Larzelere

  Jan 28, 2026
  1.0
  I ordered 2 bowls today. Thru the drive thru. Normally its a wonderful. But today, the manager was yelling away at the employees there. And the employees were apologizing to me for his anger stating "hes mad at me" In what world is that acceptable? Especially in front of paying customers. The whole situation has put a terrible impact on my experience there. No employee should have to deal with that kind of toxic environment!!! I cannot believe what had happened and also did submit a complaint online. As much as I love coming, and knowing it wont matter but I don't believe i will be returning based on this. Its ridiculous
• PD

  Penn Duran

  Jan 24, 2026
  2.0
  I had to wait 10 minutes for my sandwich after ordering ahead. my smoothie was clearly watered down. Service was poor, the man who gave me my food was rude. I don’t usually complain, but I will not come to this location ever again.
• FR

  falicity regalado

  Jan 18, 2026
  1.0
  bland smoothie, employee seemer miserable, and i encourage to drive the extra minutes to juice it up instead
• AV

  Alexia Valles

  Jan 2, 2026
  1.0
  Honestly this was probably the worst experience I have ever had. We went at 6:30ish on January 2nd and a boy in a blue shirt took our order. We didn’t get a “welcome in” or a hello, nothing. As soon as we got to the counter he said “are you guys ready” and we said no not yet and he told us to take our time. While we were ordering he kept interrupting us and he was just flat out being unprofessional. It seemed like it was just playtime for him and the other people working there, like they weren’t taking their jobs serious. Even to other customers he just seemed rude. We asked for our receipt and it took him a while to to find it, why? Because the front counter was overflowed with other peoples receipts and the printer was out of paper so he had to ask someone to put paper in the machine. You could clearly tell he didn’t care about his job, the boy needs some better customer service training. We got our drinks and left and it tasted so watered down with barely any flavor. I’ve had tropical smoothie plenty of times and I have never been so disappointed in my life. Please train your employees or at least have someone there that is mature enough to lead these boys.