Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
411 reviews
5 stars
172
4 stars
42
3 stars
32
2 stars
23
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Product Quality
Many customers reported issues with the quality of smoothies and food, including watery smoothies and incorrect orders.
Staffing Issues
Frequent mentions of being short-staffed, leading to long wait times and inability to fulfill orders.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty counters and inadequate restroom supplies.
Management Concerns
Customers expressed dissatisfaction with management's lack of oversight and responsiveness to complaints.
- JLJonathan LomaxJan 3, 20261.0This place is going down fast over the last two months. Customer service is at 50% and my last two visits machines have been down or they are out of something. Business owner needs to get into the location and start paying attention. Kids working location with no direction. Not coming back for 30 days. Kid taking my order thought he was being cute by making grunting sounds at drive up. This place will be out of business soon if something doesn’t change fast. I like the food but not going to keep going back and a bad experience each time.
- AVAlexia VallesJan 2, 20261.0Honestly this was probably the worst experience I have ever had. We went at 6:30ish on January 2nd and a boy in a blue shirt took our order. We didn’t get a “welcome in” or a hello, nothing. As soon as we got to the counter he said “are you guys ready” and we said no not yet and he told us to take our time. While we were ordering he kept interrupting us and he was just flat out being unprofessional. It seemed like it was just playtime for him and the other people working there, like they weren’t taking their jobs serious. Even to other customers he just seemed rude. We asked for our receipt and it took him a while to to find it, why? Because the front counter was overflowed with other peoples receipts and the printer was out of paper so he had to ask someone to put paper in the machine. You could clearly tell he didn’t care about his job, the boy needs some better customer service training. We got our drinks and left and it tasted so watered down with barely any flavor. I’ve had tropical smoothie plenty of times and I have never been so disappointed in my life. Please train your employees or at least have someone there that is mature enough to lead these boys.
- JKJacob KnightonDec 28, 20255.0Went through drive thru, quick and easy, smoothies were made well. I hadn’t noticed the large amount of 1-star reviews before we went, and thankfully we had zero issues and no complaints. Employees were courteous and helpful in answering our questions. We ordered the Peanut Paradise and the Bahama Mama.
- AAAyaDec 27, 20255.0I had the best shake ever tonight. Chia banana with extra dates. Heavenly. Great job guys. 🤤😋🙌🏿
- TTTNov 22, 20251.0I usually get the same few smoothies whenever I go to any tropical, so I ordered a regular and it tasted awful. The colour wasn’t even right. I tried this location again today after a few months, got a different smoothie and it was still really disappointing. Won’t be coming back. The tropical on Las Estancias has been great anytime I go and the staff is way friendlier.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours at Tropical Smoothie Cafe on weekdays?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday.
Is there a drive-through available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service, open from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 9:00 PM on weekends.
Can I order delivery or curbside pickup at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery, curbside pickup, in-store pickup, and same-day delivery.
Where can I find the menu for Tropical Smoothie Cafe?
You can view the menu online at http://www.tropicalsmoothiecafe.com/menu or through their app.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe family-friendly?
Yes, the cafe welcomes families and has a children's menu available.
What are some nearby places I can visit before or after my meal at Tropical Smoothie Cafe?
Nearby places include Grace Children's Dentistry for health services, Panda Express for fast food, and Donut Mart USA for cafe and donuts.
How can I get to Tropical Smoothie Cafe using local services?
You can use nearby locations such as Rio Grande Travel Centers for travel services or AT&T Store for mobile needs while visiting Tropical Smoothie Cafe.
Are there relaxation or wellness spots near Tropical Smoothie Cafe?
Yes, True REST Float Spa and Dynasty Day & Med Spa are nearby for massage and medical spa treatments to complement your visit.