Tropical Smoothie Cafe

Reviews

• TT

  T

  2 days ago
  1.0
  I usually get the same few smoothies whenever I go to any tropical, so I ordered a regular and it tasted awful. The colour wasn’t even right. I tried this location again today after a few months, got a different smoothie and it was still really disappointing. Won’t be coming back. The tropical on Las Estancias has been great anytime I go and the staff is way friendlier.
• PP

  Petrr

  Nov 8, 2025
  1.0
  This location employs some of the most disrespectful and rude team members of any establishments I've seen. Several times I've visited this location and witnessed two of them arguing in front of me. After I placing my order at the register I hear from the back of the restaurant one employee screaming and cursing at his colleague. The gentleman taking my order had to look over at the two screaming and yelling to let them know to calm down as there is someone in the dining area. Most recently I was in the drive thru picking up an online order and was told I had to go inside to pick up the order as this would ruin and run up their drive thru time. I've never had issues picking up before in the past and have never had issues at other locations. Apparently this is a "new policy" of which is a moot point now since I'm in line with a car in front and behind me and cannot move. Needless to say they refused to help me and made me go inside. Once inside, I voiced my concerns and dissatisfaction asking to speak to a manager or supervisor and was told they can't give out any of that information. I was then told to leave and that if I dont like the service at that location to stop ordering there. After not being given any contact information to corporate or their supervisor and being given the runaround I took a photo of the employees so that I can show the manager the next time I stop by. Showing no remorse for their actions, they all stood there and smiled acting like their behavior was justified and funny. If you can't treat people with respect, maybe you shouldn't be in the service industry.
• JG

  Jessica Gonzales

  Nov 2, 2025
  1.0
  Teenagers here would rather sit in the back eating where they prep food and on there phones than do their actual job.
• JJ

  J

  Oct 31, 2025
  5.0
  Love this place. Amazing smoothies & really good+healthy food options as well.
• BK

  Brook Krumback

  Oct 26, 2025
  1.0
  Worst smoothie i have ever had it was so watery and had no flavor. Plus the service sucked. I got there and wasn't greeted at all. No one was there and they waited 5 minutes to say anything to me while I was standing at the register waiting to order. The guy asks if I am ready which I was and he took my order said to "use the arrows" referring to the card reader and walked away before I even finished paying. I got there 45 minutes before closing and only ordered a smoothie yet it seemed like it was a big inconvenience for them.

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