Taco Bell

3.5
1193 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5215 Lomas NE in Albuquerque. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5215 Lomas NE, Albuquerque, NM
87110, United States

Hours

Reviews

3.5
1,193 reviews
5 stars
435
4 stars
265
3 stars
207
2 stars
86
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary significantly, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Food Consistency

Many customers express dissatisfaction with food quality, citing issues like incorrect orders, inadequate portion sizes, and food that appears stale or poorly prepared.

Cleanliness

While some reviews commend the cleanliness of the restaurant, others highlight unsanitary conditions and poor maintenance, particularly in restrooms.

Management Issues

Several customers mention poor management practices, including rude interactions and a lack of accountability for service failures.

Location Convenience

The location is convenient for many, but issues with staffing and service hours have led to frustration among customers.
  • AA
    Adam Alderete
    4 days ago
    1.0
    They gave me the wrong order, the gentleman I 1st spoke to was in the process of correcting the order when another woman, which im not sure if she was management, or just likes to act like she's in charge interrupted, made a big deal about it, made the guy take back the wrong order and attempted to act like she couldn't fix the order because I didnt have a receipt which they never gave me. Eventually she corrected it but made a big fuss and just started throwing everything in the bag which I ended up just throwing away because all the toppings were loose in the bag. Very unprofessional, and disappointing.
  • ML
    Marisol Lopez
    5 days ago
    3.0
    My order was completely wrong. Asked for a chalupa and taco and got two tacos.
  • TG
    T G
    Nov 13, 2025
    1.0
    I asked for the chicken fries and the flamin hot burrito and orange vanilla freeze he gave me instead nacho fry an vanilla freez and charged me an extra burrito that i didnt ask This was drive up
  • PE
    Pizza Parker ez
    Nov 9, 2025
    1.0
    I was rushed out of the drive thru and I asked for no sour cream in my Dorito tacos and they put it anyways I respect fast food workers but come one guys half of them are high you can see it this isn’t rocket science people if you don’t like you’re job then don’t work very unprofessional and unacceptable please hire people who want to be there and take pride in their work
  • LT
    Living with Trish
    Oct 5, 2025
    1.0
    Service is declining because they are understaffed. Likely a greedy franchise owner.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for drive-through service at Taco Bell on Lomas NE in Albuquerque?

The drive-through at Taco Bell on 5215 Lomas NE is open daily from 9:00 AM to 2:00 AM Sunday through Thursday, and until 2:30 AM on Friday and Saturday.

Where is Taco Bell located in Albuquerque?

Taco Bell is located at 5215 Lomas NE, Albuquerque, NM 87110, United States.