Subway

3.7
376 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albuquerque Subway® Restaurant at 933 San Mateo Blvd NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
933 San Mateo Blvd NE, Albuquerque, NM
87108, United States

Hours

Reviews

3.7
376 reviews
5 stars
173
4 stars
83
3 stars
38
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including incorrect orders, stale bread, and poorly prepared sandwiches.

Staffing Issues

Numerous reviews mention being understaffed, leading to slow service and long wait times.

Cleanliness

Some customers praised the cleanliness of the store, while others reported unsanitary conditions.

Operational Hours

Several reviews noted inconsistencies with posted hours, including being closed early or not answering the phone.
  • TG
    Tyler Griffie
    Dec 21, 2025
    4.0
    Everything was good they just need to answer the phone when people call
  • GG
    G0RECORE
    Dec 7, 2025
    1.0
    I had one of the worst experiences I’ve ever had at a Subway. I placed my order through the app, and when I arrived, not only was my sandwich made incorrectly, but the customer service was terrible from start to finish When I walked in, I politely asked for a water cup, and the cashier was immediately rude for no reason. When I noticed my sandwich was wrong, I asked if they could remake it something Subway usually has no problem doing. Instead, the cashier refused and was extremely rude about it. To make matters worse, his father, who was also in the store, made an unnecessary comment telling me I should “be lucky for what I got because some people don’t have food.” I understand that some people struggle, but that’s not an excuse for bad service especially when I paid for my meal to be made correctly
  • AS
    Alejandro Sotelo
    Dec 1, 2025
    1.0
    Toaster is down guess I’ll go somewhere else. smh
  • GM
    Gazlene Myers
    Sep 26, 2025
    4.0
    At first it was a little offsetting when entering. Due to it being a small location you could see the need to be patient. The menus changed and that's awesome. The workers need a minute to trust your visits, reasonably so. It's ABQ. The food is always amazing and they lighten up once you've been there a few times. It's a great spot to eat in if you like the tables or booths. Always clean and great vibes.
  • SA
    Shane Adams
    Aug 24, 2025
    1.0
    Under staffed. Great employee at the front Shitty manager Hire more people subway, and treat them better.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at The Shops at Nob Hill?

The Subway restaurant at 933 San Mateo Blvd NE, The Shops at Nob Hill, is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers delivery services for your convenience.