Subway

3.9
343 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Albuquerque Subway® Restaurant at 5400 San Mateo Blvd NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5400 San Mateo Blvd NE, Albuquerque, NM
87109, United States

Hours

Reviews

3.9
343 reviews
5 stars
189
4 stars
52
3 stars
32
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including inattentiveness, rudeness, and unprofessional behavior from staff and management.

Food Quality

Customers frequently reported issues with food quality, including stale bread, spoiled ingredients, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and trash in the parking lot.

Staff Attitude

While some customers praised friendly staff, many others reported negative experiences with rude or unhelpful employees.

Order Fulfillment

Multiple customers experienced problems with online orders, including incorrect items and delays in service.
  • SS
    SALLIE SILVA
    5 days ago
    5.0
    My favorite place. Friendly staff, food is great. It's very peaceful. I love going here.
  • VS
    Vincent Snachez
    Oct 25, 2025
    1.0
    Employee had hickeys on her neck, didn't wash her hands properly when serving me she washed them for 3 seconds and then told me you guys don't take anything over a $20. I didn't get my food this is the worst service I've ever gotten
  • JW
    Joshua West
    Oct 16, 2025
    1.0
    A deeply disappointing experience—avoid this location. I rarely leave negative reviews, but this Subway location in Albuquerque deserves it. My wife Alexis posted her review last night after a truly awful visit. Hoping to resolve things, I returned this morning at the manager’s request—leaving work to do so. Instead of making it right, they doubled down on excuses and dismissiveness. From the cashier to the manager, the entire staff was inattentive, unprepared, and frankly rude. Nothing was ready, no one took responsibility, and the attitude across the board was unacceptable. I love Albuquerque and always try to support local businesses, but this experience was beyond frustrating. DO NOT eat here. DO NOT order from this location. The lack of professionalism and basic courtesy makes it absolutely not worth your time or money.
  • AS
    Alexis Shorty
    Oct 15, 2025
    1.0
    Pre Ordered for pickup for my husband’s birthday! And was met with workers who were sitting out front like regular customers. Until we went inside then they quickly left again, Leaving ONE, NEW shift lead alone to complete multiple orders by himself. While they sit outside! Or were “clocked out already”. Service was rude even though we and the other female waiting were more the understanding to the young man left all alone! My husband was more then disappointed and just wanted our money back… which he said he cannot do then acted like he could but could not! We are still sitting here waiting after placing an order at 7:15ish. To figure out if we can get our money back!
  • AG
    A G
    Oct 10, 2025
    1.0
    Can't prepare a doordash orders i think the employees are lazy and should be fired.10/10@9:28pm.

Frequently Asked Questions About Subway

Where is Subway located in Albuquerque?

Subway is located at 5400 San Mateo Blvd NE, Suite A And B, in the Sunwest Center, Albuquerque, NM 87109.

What are the operating hours of Subway at Sunwest Center?

Subway is open daily from 9:00 AM to 10:00 PM.