Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Albuquerque Subway® Restaurant at 5400 San Mateo Blvd NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
343 reviews
5 stars
189
4 stars
52
3 stars
32
2 stars
17
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including inattentiveness, rudeness, and unprofessional behavior from staff and management.
Food Quality
Customers frequently reported issues with food quality, including stale bread, spoiled ingredients, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and trash in the parking lot.
Staff Attitude
While some customers praised friendly staff, many others reported negative experiences with rude or unhelpful employees.
Order Fulfillment
Multiple customers experienced problems with online orders, including incorrect items and delays in service.
- SSSALLIE SILVA5 days ago5.0My favorite place. Friendly staff, food is great. It's very peaceful. I love going here.
- VSVincent SnachezOct 25, 20251.0Employee had hickeys on her neck, didn't wash her hands properly when serving me she washed them for 3 seconds and then told me you guys don't take anything over a $20. I didn't get my food this is the worst service I've ever gotten
- JWJoshua WestOct 16, 20251.0A deeply disappointing experience—avoid this location. I rarely leave negative reviews, but this Subway location in Albuquerque deserves it. My wife Alexis posted her review last night after a truly awful visit. Hoping to resolve things, I returned this morning at the manager’s request—leaving work to do so. Instead of making it right, they doubled down on excuses and dismissiveness. From the cashier to the manager, the entire staff was inattentive, unprepared, and frankly rude. Nothing was ready, no one took responsibility, and the attitude across the board was unacceptable. I love Albuquerque and always try to support local businesses, but this experience was beyond frustrating. DO NOT eat here. DO NOT order from this location. The lack of professionalism and basic courtesy makes it absolutely not worth your time or money.
- ASAlexis ShortyOct 15, 20251.0Pre Ordered for pickup for my husband’s birthday! And was met with workers who were sitting out front like regular customers. Until we went inside then they quickly left again, Leaving ONE, NEW shift lead alone to complete multiple orders by himself. While they sit outside! Or were “clocked out already”. Service was rude even though we and the other female waiting were more the understanding to the young man left all alone! My husband was more then disappointed and just wanted our money back… which he said he cannot do then acted like he could but could not! We are still sitting here waiting after placing an order at 7:15ish. To figure out if we can get our money back!
- AGA GOct 10, 20251.0Can't prepare a doordash orders i think the employees are lazy and should be fired.10/10@9:28pm.
Frequently Asked Questions About Subway
Where is Subway located in Albuquerque?
Subway is located at 5400 San Mateo Blvd NE, Suite A And B, in the Sunwest Center, Albuquerque, NM 87109.
What are the operating hours of Subway at Sunwest Center?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer catering services?
Yes, Subway offers catering services to help with your event needs.
Can I order Subway for delivery or pickup?
Yes, Subway provides convenient options including in-store pickup, curbside pickup, and delivery.
What meals are served at this Subway location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway location offer dine-in service?
Yes, this Subway offers dine-in service in addition to takeout and delivery.
Where can I view Subway's menu online?
You can view Subway's menu online at https://subway.com/en-us/restaurant/1451-0/menu/
Is there a nearby public transit or location where I can find this Subway?
Subway is located in the Sunwest Center near other businesses like DiverseIT and Adelante Al Friedman Center, making it easy to visit when you are in this shopping center area.
What other dining options are near the Subway at Sunwest Center?
Nearby dining options include Duke City BBQ for barbecue cuisine and Siam Cafe for Thai food, perfect for trying different meals before or after your Subway visit.
Are there wellness or beauty services close to Subway for a combined outing?
Yes, nearby options include Wellspring Yoga, Prelux Beauty Studio, and T&Y Nails & Spa, making it convenient to enjoy wellness or beauty treatments before or after your meal at Subway.