Subway

3.4
405 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albuquerque Subway® Restaurant at 2839 Carlisle NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2839 Carlisle NE, Albuquerque, NM
87110, United States

Hours

Reviews

3.4
405 reviews
5 stars
178
4 stars
54
3 stars
37
2 stars
21
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, particularly from a manager named Sheila, who was described as rude and aggressive towards both customers and staff.

Staff Attitude

Many customers reported negative experiences due to the staff's unhelpful and disrespectful attitudes, creating an uncomfortable atmosphere.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, insufficient toppings, and unsatisfactory sandwich preparation.

Cleanliness and Environment

While some customers noted cleanliness and a pleasant atmosphere, many others reported a lack of basic facilities like restrooms and hand sanitizer.
  • LV
    Lorraine Vasquez
    5 days ago
    3.0
    There was a lady worker there that was extremely rude with my daughter she started off yelling at the older man in front of her saying she couldn't hear him then was super rude to her coworker because he could hear him she had an airpod in her ear then was short with my daughter starting making her sandwich then walked away outside left her coworker for almost 5 mins alone which inturned messed up our order so bad asked for corporate contact info was not given called san Mateo location for number
  • SM
    Stacey Martinez
    6 days ago
    1.0
    Woah Wow!!!! You gotta have your workers wear name tags so we can address this issue anyway you have such a rude worker that has bad attitude her customer service is HORRIBLE YOU NEED TO GET RID OF HER!!! she’s a older lady with glasses and has reddish brown hair, hire people who greet their customers and gives them good service also enjoys their job obviously she’s in the wrong place… This is a continuous horrible service from her I’ll get corporate to resolve this matter 👎👎👎👎👎
  • CC
    Candice
    Dec 28, 2025
    1.0
    The people working were not helpful and were talking under there breath and they had a attitude :/ like if that’s what you consider good service then maybe you need to go work at the trash facility
  • DC
    Daniel Compean
    Dec 18, 2025
    5.0
    This review is getting five starts for one reason ONLY. Usually when the wife and I come in, we are treated with disrespect and utterly horrible customer service. 6+ reviews before this one are all talking about the same individual and describing the same encounters being had with this "manager". Now we drive by and peek to see who's working before coming in, because if the "manager" is in we just won't bother visiting this store. And we CANT be the only ones that feel this way. (6+ bad reviews of same individual). One worker that out shines is the worker named "Jeremiah". He is always smiling and always in a great mood. Maybe HE can train the so-called manager to be better at her service and attitude towards the paying customers. Good job Jeremiah, you bring customers back while the "manager" scares them away.
  • SR
    Sayyed Navid Etedali Rezapoorian
    Dec 11, 2025
    1.0
    One female, claiming to be the manager, was very rude from the get-go. She was aggressive and talked angrily when I was giving the order. When I asked her to not take that tone with me, she said: “get out of here”. I did not say anything bad or rude to her, but she was aggressive and mad. No one had ever talked to me like that in a restaurant. I feel very bad because some people can trash others and get away with it.

Frequently Asked Questions About Subway

What are the opening hours of Subway at 2839 Carlisle NE in Albuquerque?

Subway at 2839 Carlisle NE is open daily from 9:00 AM to 10:00 PM.

Does Subway at The Shops at Carlisle offer delivery and pickup options?

Yes, they offer in-store pickup, curbside pickup, and delivery services.