Subway

3.7
247 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Albuquerque Subway® Restaurant at 4801 Montano Road NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4801 Montano Road NW, Albuquerque, NM
87120, United States

Hours

Reviews

3.7
247 reviews
5 stars
131
4 stars
38
3 stars
17
2 stars
5
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and attentive while others are reported as rude and dismissive.

Food Quality

Customers have expressed disappointment with the quality and preparation of food, citing issues such as incorrect orders, lack of ingredients, and poorly made sandwiches.

Staffing Issues

Many reviews mention that the location is often understaffed, leading to slow service and long wait times, which negatively impacts the customer experience.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions and poor hygiene practices among staff.

Management Concerns

Several reviews highlight issues with management, including poor training of staff and lack of responsiveness to customer complaints.
  • TB
    tiaudria bell
    Oct 26, 2025
    1.0
    Native lady very rude and disrespectful. She doesn't treat the customers well. Second time going in this week and she’s gotten our orders completely wrong. She didn’t toast it after i told her to. Put the wrong ingredients and gave us a whole different sandwich. If she’s going to be rude and not put in effort they should find someone else! Tried calling for a refund but she won’t answer the phone. Very very rude and has an attitude.
  • FR
    Faire Ross
    Oct 19, 2025
    5.0
    The man working the closing shift for the first time was a wonderful, friendly, and kind person. I came in pretty late and he was so considerate and polite, he made my sandwich perfectly and the service was excellent.
  • SM
    Savanah Maestas
    Oct 13, 2025
    5.0
    Husband and I visited after a distressing trip to the dentist and the service and food were excellent~ the staff made sure we were taken care of and were attentive and welcoming! I have worked at Subway before and could tell they put extra effort in to make sure our food was good! I will be coming back~
  • CS
    Ciera Sanchez
    Oct 12, 2025
    1.0
    Sandwich was dry no sauce what so ever. Highly disappointed no banana peppers or mustard like I expected. I’m pregnant and had a craving was gross.
  • KS
    Kristoffer Shirah (Kasper S)
    Sep 11, 2025
    5.0
    Had a very pleasurable experience ordering food from here! Thank you

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4801 Montano Road NW, Suite B-4, in the Shoppes at Taylor Ranch, Albuquerque, NM 87120.

What are the operating hours of this Subway location?

This Subway is open daily from 9:00 AM to 10:00 PM, Monday through Sunday.