Customers expressed mixed feelings about the food quality, with some praising the pho and spring rolls while others criticized the freshness and flavor.
Service Issues
Several reviews highlighted issues with order accuracy and customer service, including missing items and unresponsive staff.
Pricing Concerns
Some customers felt that the prices were too high for the portion sizes and quality of food received.
Cleanliness
There were complaints regarding cleanliness and food safety practices, with some customers expressing concerns about unsanitary conditions.
Positive Experiences
Despite the criticisms, many customers enjoyed the food and praised the friendly service, indicating a loyal customer base.
TJ
Torey Johnson
Jan 4, 2026
5.0
Moved to town and needed a new go-to pho place, so glad I found this one! I love that they have a rewards program. The Banh Mi + beef was so good I had to get two.
I’m more familiar with pulled chicken breast in my pho. The chicken here was well-seasoned and chopped into smaller pieces, but I’m not sure it felt like a great chicken-to-major-pho ratio, so I’ll probably just get double next time. The ratio of everything else in the pho was amazing. Both the vegetarian and beef-based broths were absolutely delicious.
KX
Kevin Klimeck (Xeon)
Dec 31, 2025
4.0
I've gone to their other location. I feel like I got stiffed on the broth. This is a pick up order and while they got my order right (unlike the other location) broth can't be that expensive. Please fill it more next time. And tell your other location to stop screwing up my orders.
MM
M M
Dec 27, 2025
5.0
I love spring rolling I come all the time however today i got to give a shout out to the pretty lady with the red eyeshadow and grey hat! Ty for my twizzlers
MM
Marissa Mohr
Dec 27, 2025
1.0
I love spring roll in this is my number one spot for food however, the lady at the drive thru wanted to charge me $1.00 for soy sauce so I won’t be back I’m gna take my service to Panda Express!
ML
Max Liam
Dec 21, 2025
3.0
Food was good, as always! I do wish the veggies in the spring rolls were a little fresher but I think that’s hit or miss sometimes, the beef lemongrass broth was very good