There are mixed reviews on food quality, with some customers praising the pho and spring rolls, while others report inconsistencies and bland flavors.
Service Experience
Customer service is generally noted as friendly and welcoming, but there are complaints about order accuracy and long wait times.
Cleanliness Issues
Several reviews mention cleanliness concerns, particularly regarding the dining area and utensils, which detracts from the overall experience.
Value for Money
Some customers feel the prices are high for the portion sizes and quality, while others find the combo meals to be a good deal.
Consistency
Frequent customers express disappointment over declining quality and inconsistency in food preparation compared to previous visits.
SU
Seth U
Nov 5, 2025
1.0
Feel like y'all are going down hill.
Can you focus on the quality please? You're one of my favorite eats, but, like, y'all's water tastes like sewage...
I've been coming here for a couple years now and everything is worse than I remember. Especially the spring rolls... Like y'all's oil is used too long or something.
I've been avoiding buying them.
I've also been spending more time at Panda Express because it's more consistent and I don't have to deal with no access to y'all's drink fountain. Also cheaper there. I leave tips here, but not at Panda. I'm not a very patient guy and I'm very picky about my drinks, so it actually deters me. I come here to relax, and it subtracts from that experience. It's just that little bit of extra stress that I don't need in my life. Especially if this near $4 drink I'm mulling over tastes like toilet paper.
Pretty sure you've been causing me stomach issues too lol
If you need to save money, stop handing out more hoisin, chili, and utensils than necessary. I'm tired of asking the employees to keep them, and I end up throwing them away. I never use the hoisin, chili, or chopsticks. The spoon is also kinda unnecessary.
Also would appreciate some training for your employees on not setting the bare utensils on your occasionally disgusting tables.
At least the pho is still good, but at this point I don't think I can trust the ingredients.
Legit come here sometimes when I'm stressed out and destroy a half gallon of pho in 1 sitting. There aren't many options in town for soup.
For now you've lost a dedicated customer for a couple months until I check back in. Crossing my fingers.
AG
A G
Nov 1, 2025
5.0
Always so good. And friendly service.
HD
Hailey Dennis
Oct 17, 2025
5.0
Love this place they always have fresh food and they get it out right away!!!
GF
Gracie Ferree
Oct 13, 2025
5.0
The service was incredible. The food came out quickly and hot, the food was also incredible. This place deserves more recognition. Would recommend❤️
KT
katie tadeo
Oct 13, 2025
5.0
Super friendly service and incredible pho. I’ve had my fair share of pho, but spring rollin has knocked every other restaurant out of the park.
We stopped in their drive thru on our way to Arizona cause we spotted them from across the street. Super happy we decided to stop.