Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 531 Bridge Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,730 reviews
5 stars
647
4 stars
334
3 stars
244
2 stars
136
1 star
369
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing cold or poorly prepared items.
- JGJessie Nebulous GamingDec 21, 20251.0I was waiting 20 minutes for a single ice cream item. Nothing came. I hit the button to speak with the workers, no response. The I knocked on the door, I was met with IMMEDIATE attitude and was told if there only 2 workers, and when I said didn't care because I was literally the ONLY customer on the lot so the amount of workers was irrelevant, and the Hispanic gentleman's response was "You don't care? Well, I don't care either" and to slam the door in my face. The Black female worker's attitude was mildly better but she also said there was no manager, no way to contact their manager, nor did they even know their NAMES. Later I was taking pictures of the lot for proof I was literally the only customer and the guy came out and started to approach me. I told him to stay away. He CONTINUED to approach. I had to scream at him to get him to stop. Absolutely unacceptable in every aspect. EDIT: It's been a week, and they still have not refunded my purchase. So not only are they rude, incompetent, and borderline threatening, they literally steal money from their customers. Wretched, awful place.
- TKTed KaimanDec 1, 20251.0If you want to wait over 30 minutes past when it's supposed to be ready on a relatively slow night only to be served nothing but cold food, this is the place for you.
- MBMarkayla B.Nov 26, 20251.0The blue hair chick in the drive thru was rude while serving us. She did not have proper customer service and she forgot to give us our food and started handing us the people behind us drinks. I would not go back anytime soon if shes working. She made this location non enjoyable. We didn’t even get our receipt and she was giving us dirty looks. We didn’t get the right sauces we wanted and no cheddar with our pretzels.
- MJMadilene JohnsonNov 22, 20251.040min wait with gross melted drinks
- DNDavid NevarezNov 19, 20251.0Literally just picked up a Smashburger and french fries and two drinks. This reminds me of why I don’t go to that sonic the fries are older than dirt and are burnt.