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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6420 W. Central Southwest for the ultimate SONIC experience!
Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Several customers expressed disappointment with the quality of food, describing it as old, cold, or poorly prepared.
Customer Service
While some staff were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.
PC
Patrick Cullen
Dec 30, 2025
4.0
Slow drive thru
AC
Audrey Calavaza
Dec 1, 2025
1.0
So much for order ahead! Waited 20 minutes before I left and never got my food.🙃🙃I saw one customer switch from the stall to the already long drive thru too! More than likely not coming back.
DS
Destiny Sawyer
Nov 20, 2025
1.0
I had ordered a milkshake from here and my experience was terrible. The milkshake tasted like sour milk. I made a complaint being told someone would get back to me and I haven’t heard anything. I even followed up on my complaint and still haven’t heard anything. I finally called today, and was met with calling back tomorrow since no one could deal with the complaint on staff. I’m extremely disappointed.
TO
the epic one
Nov 16, 2025
1.0
Service here is terrible, once waited an hour to get our food and we got it completely wrong. Would much rather eat local or at the Wendy's next for then here.
CG
Chris Garcia
Oct 24, 2025
1.0
Need to teach your employees how to be a little less rude , especially in Albuquerque, sooner or later they're gonna get the wrong person... On top of that they hang out at the drive thru ask you to hold whole they talk for 20 minutes then rush you to order lol.