Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3800 Menaul Northeast for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
2,807 reviews
5 stars
1,117
4 stars
692
3 stars
436
2 stars
196
1 star
366
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and rude service, leading to a frustrating experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.
Staff Attitude
Customers noted a lack of professionalism and courtesy from staff, particularly from management, contributing to a negative atmosphere.
Inconsistent Quality
Food quality varied significantly, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.
Operational Problems
Several stalls were reported as non-functional, causing further delays and confusion for customers trying to place orders.
- HMharmony mongeDec 28, 20251.0Waited 15 minutes just for 2 drinks, customer service is terrible , got greeted with the man just telling me to go on with my order very rude and had an attitude, workers pants are falling and not very appealing to look at. Terrible customer service don’t recommend
- CHCasey HendersonDec 25, 20252.0Got my order completely wrong. We asked for no onions on a burger, they assured us that burger came with no onions and so didn't put that request in the system. When we got home the burger had a PILE of onions on it, so I didn't have any dinner. Ordered mozzarella sticks too that were just completely missing. Two stars because on the rare occasions that the food is correct, it's tasty.
- HHHaleyDec 21, 20251.0This Sonic is out-dated - the card machines that the stalls don’t work. The staff is friendly, but you can’t tell they’re not supported by whoever owns this Sonic. The late who brought out our food was so nice. I hope the staff gets better working environments and updated tech infrastructure to make their lives a little easier in this age.
- GAGabby AcevesDec 15, 20251.0went to four different stalls to find one that actually works, then waited 10 minutes while the “we’ll be right with you” screen stared me in the face. i’m still waiting. hey guys, ur supposed to be faster than the speed of sound, idk if u know this or not.
- TTTate TMDec 15, 20251.0STAY AWAY FROM THIS LOCATION unless you have hours to sit and wait for your order to be ready. Then, once you do get any service the manager is RUDE and obviously an uneducated female. She has no clue on how to speak to customers. Cars that were in the drive-thru were even having to back out after waiting for so long to even order. Just stay away.