Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5000 A San Mateo Blvd Ne for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
2,042 reviews
5 stars
785
4 stars
405
3 stars
317
2 stars
155
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold, incorrect, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including mold in drinks and dirty facilities.
Operational Issues
Customers experienced problems with broken ordering stations and inconsistent availability of menu items, particularly ice cream.
Staff Attitude
There were numerous complaints about staff being unhelpful, rude, or indifferent to customer needs.
- DDDeborah DeneryDec 17, 20254.0They forgot my sister's tea. Response was pretty much oh well
- JJJHNov 29, 20251.0Worst Sonic in Albuquerque. Staff here don't care about customer service. Drive thru line take forever to get order. Parked at a stall to try to speed up service and was even worse.
- RPReann PhillipsNov 27, 20251.0If you're looking for a late night treat, don't look here. Two times I have gone here, once an hour before they closed and the other an hour and a half before they closed and each time they had already "cleaned" the ice cream machine. I won't ever try and order from somewhere that is within 20 minutes of closing, I get they want to go home, but taking away a key service you offer over an hour before you close is ridiculous. Change your hours or run your business during the times listed.
- FOFrancisco OrdazNov 27, 20251.0This is the worst Sonic in Albuquerque, at least. The outside isn't kept up, the service is lack luster, and the food is always wrong, on top of that, they always close down their ice cream machine hours before they close. Avoid at all costs!
- RCRochelle Wallace (Chellie)Nov 26, 20252.0This place is slower than a 7 year itch! I was on foot as I was next door for brakes, walked over and waited 20 minutes when it was dead for them to respond on the speaker, now I am waiting again for a Rt. 44 drink, been about 7 or 8 minutes so far...just got it 9 minutes. And you want a tip? You are making minimum wage and making no effort at all. I was a server for 2 years making $2.13 plus tips, I get the struggle, but you want a tip, give some effort.