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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3110 Juan Tabo Blvd Ne for the ultimate SONIC experience!
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service experience.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and complaints about the taste and freshness of the food.
Cleanliness
Several customers noted that the location was poorly maintained, with dirty windows and unsanitary conditions affecting their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that there are occasional positive experiences.
PB
Paula Brennan
4 days ago
1.0
The man at the register was not friendly and very rude. 😡
JJ
JDavid
Feb 6, 2026
5.0
Personally, I use their app and when I think about it I'll check it for any good promos. Every single time there is a offer to good to pass up & 99.⁹⁹% of the time I drop in to Sonic & with ordering via the app, I tell it what spot I'm located in once there. Its so easy a __________ can do it. * side note, I've found this location (JT) to offer friendly service, clean environment and most importantly, knock on wood, nvr had an issue with with food quality, or expectations. Thanx Sonic ✌️
KB
Kyle Booflaski
Feb 1, 2026
1.0
They served us ice cream that had soured. The milk had definitely expired!
Update: got food poisoning
PP
PirateGoat13
Jan 21, 2026
3.0
It is what it is. I stopped ordering any fried foods. This is only because it always seem overdone and dry. Don't just cook the food and let it sit. Drop orders as they are ordered!
WB
Wendy Bench
Jan 14, 2026
1.0
Worker yelled at my mom over a stupid drink that she was picking up. They don’t have their stalls properly marked for pick up orders and the female worker just wanted to argue with my mom and the worker got nasty. I heard the entire interaction. This location does not hire friendly staff and the location is poorly maintained.