Service Quality
Service quality is inconsistent, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Food quality varies, with some customers praising specific items while others report issues like cold or poorly prepared meals.
Customer Experience
Some customers have had positive experiences with friendly staff, while others have faced significant issues, leading to dissatisfaction.
Cleanliness
Concerns were raised about cleanliness, particularly regarding drink machines and food safety.
Order Accuracy
Many reviews highlight problems with order accuracy, including missing items and incorrect drink flavors.