Sonic Drive-In

3.7
1474 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 425 Montano Rd Ne for the ultimate SONIC experience!

Location

Sonic Drive-In
425 Montano Rd Ne, Albuquerque, NM
87107, United States

Hours

Reviews

3.7
1,474 reviews
5 stars
621
4 stars
340
3 stars
198
2 stars
87
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, even during non-busy hours.

Order Accuracy

There were numerous complaints about incorrect orders being delivered, with many customers receiving items they did not order.

Food Quality

Several reviews mentioned cold or poorly prepared food, including burnt items and incorrect drink flavors.

Customer Service

Many customers experienced rude or unhelpful staff, with reports of poor management and lack of communication.

Operational Issues

Customers noted that many drive-in stalls were non-functional, contributing to delays and frustration.
  • BZ
    Brianna Love Zapata
    Dec 21, 2025
    5.0
    The carhop working around 10:00 tonight provided amazing service despite having some issues with one of our burgers she handled it well can’t remember the name think it started with an A she was really great though as well was the food👍
  • LS
    Leila S
    Dec 5, 2025
    1.0
    Hours state open at 7am, two days in a row have gone by around 7:30am, no one is there, lights are off, everything. Update your hours!
  • T2
    trinityfusion 2
    Nov 14, 2025
    1.0
    Always out of everything the genral manager here doesnt do there job and doesnt take complaints
  • DT
    Daniel torrez
    Oct 31, 2025
    1.0
    Cold old food every time
  • JV
    Jessica Vara
    Oct 18, 2025
    1.0
    Not a good experience at all. Burnt onion rings after waiting for 40 minutes and waited another 20 and still didn't get fresh ones. Ridiculous. I do not recommend this place at all