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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2119 Vista Oeste Nw for the ultimate SONIC experience!
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for simple orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several customers expressed disappointment with the quality of food, citing cold, overcooked, or poorly prepared items.
Staff Attitude
Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
Management Issues
Customers noted a lack of effective management and training, leading to poor service and operational inefficiencies.
RR
Rachel
5 days ago
1.0
Order on mobile app, three drinks. Took 25 minutes to get three drinks. Ridiculous.
GM
George Maya
Feb 6, 2026
3.0
They are kinda slow at this sonic so make sure you have time to wait for your order
DC
David Chavez
Jan 8, 2026
1.0
Food isn't the same anymore, service is careless and slow, buildings are boring and grey now.
VV
Vincnt Valntin
Jan 6, 2026
1.0
This location seems to get worse and worse. The quality goes down and the price/wait times go up. I ordered chili cheese fries and threw them away. I NEVER waste food. The chili tasted old, and they used american cheese rather than shredded cheese. It was absolutely horrid. This is the most expensive fast food place which does not earn that merit. I would advise not to dine here.
PF
Paul Fields
Dec 24, 2025
2.0
This particular location has never been very good.
We came to the drive thru A couple days ago and set in front of the menu for almost 20 minutes before anybody said anything from inside the store. Only three employees during the dinner rush is a little ridiculous