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Sonic Drive-In

1.5
(189 reviews)

Business Details

280 98th St Nw, Albuquerque, NM
87121, United States
(575) 904-0450

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Albuquerque, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 280 98th St Nw for the ultimate SONIC experience!

Location

Sonic Drive-In
280 98th St Nw, Albuquerque, NM
87121, United States

Hours

Reviews

1.5
189 reviews
5 stars
19
4 stars
5
3 stars
0
2 stars
8
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, regardless of the time of day or number of cars in line.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of communication, and a general disregard for customer needs.

Food Quality

Numerous complaints were made about the food being cold, incorrect, or of poor quality, with some customers experiencing food safety issues.

Management Issues

Several reviews pointed to a lack of effective management, with employees appearing unmotivated and untrained, leading to a chaotic service environment.
  • 8S
    86 STREET
    1 day ago
    1.0
    Would serve acs homeless shelter van at car hop, our van does not fit in drive thru and would not make an Exception .
  • MS
    Madilynn Sanchez
    Feb 20, 2026
    1.0
    Anica (staff member) was very rude and the girl wouldn't stop rolling her eyes. I asked for 1 more sauce and Anica got even more rude and snobby. Food was cold as well. I watched her touch my food with NO GLOVES. Do better.
  • MH
    Mya Higgins
    Feb 8, 2026
    1.0
    the food is decent, service is horrible, you wait 5 minutes for them to take your order when there’s no cars in the drive thru?? all employees standing around inside not doing anything while waiting for them to take your order.
  • KF
    Kenyatta Funches
    Jan 2, 2026
    1.0
    If I could give zero stars I would. There is absolutely no effort made to serve in a timely manner at this location. Even their greetings let you know you are not priority as they say. “One minute.” This location needs an adult with some sort of work ethic quick.
  • SM
    sharada m
    Dec 29, 2025
    1.0
    went to drive thru at 12pm and waited about 5 minutes, pulled into a stall and was told they were closed and it's only drive thru, never answered us in the drive thru so we left. i assume all the workers are lazy and just didn't want to make anything. everytime i come to this sonic something wrong happens, whether it be the food or the service. do not go here, the one on coors and blake will actually cook your food correctly.

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