Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, regardless of the time of day or number of cars in line.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and a general disregard for customer needs.
Food Quality
Numerous complaints were made about the food being cold, incorrect, or of poor quality, with some customers experiencing food safety issues.
Management Issues
Several reviews pointed to a lack of effective management, with employees appearing unmotivated and untrained, leading to a chaotic service environment.