Customers consistently praised the food as delicious, with standout dishes like seafood, fried catfish, and crab dip.
Service Excellence
Many reviews highlighted exceptional service from various staff members, with specific mentions of attentive and friendly servers.
Atmosphere
The restaurant's ambiance was described as comfortable and inviting, contributing positively to the dining experience.
Pricing Concerns
Several customers noted that while the food and service were excellent, the prices were on the higher side.
Inconsistent Experiences
Some customers reported issues with food quality and service consistency, particularly during busy times or specific visits.
ST
shelly taylor
4 days ago
3.0
I just ordered $107 worth of food. The catfish is flavorless, I asked for no blue cheese and they put it on my salad anyway and didn't give me any salad dressing. $107? It's a small inconvenience but Read the order and put some seasoning on the fish. The manager said I have to contact doordash? Who made the salad and forgot the salad dressing?. The salad was $20 bucks.I even offered to bring the salad back(untouched). The manager said that wasn't an option either. Wth?
VL
Vee Lee
Nov 16, 2025
3.0
The host was curt and dismissive. She told me that it would be 30 minutes for a table. She forgot about me and after waiting for 50 minutes for a table, I asked for an estimate of how much longer I had to wait, THEN she immediately found a table. Total time waiting for the table was over 60 minutes. No apologies offered.
The manager kept milling around, giving everyone an accusatory look. She never smiled nor asked how my service/food had been. She did not thank me for visiting the restaurant.
Our server was a bit stand-offish but warmed up a bit when it was time to pay the bill.
The food was great.
I won't be returning for a long while. Hopefully the restaurant will improve.
SM
steve de la mancha
Nov 15, 2025
2.0
We got placed near the bathroom door. A lot of foot traffic and the smell wasn't very pleasant. Only got like 1 refill in the 2 hours that we were there. The appetizers, spinach dip and gator, salad were good! The platter was just greasy and everything kinda tasted the same. The waitress was busy so it's understandable but you could probably save a few hundred dollars going to long John silvers or other cheaper seafood establishments. I reluctantly write this as I had high hopes. Screaming kids also didn't make the experience any better.
PM
Phil Master
Nov 9, 2025
5.0
We came for dinner on a Sunday night. Mark, our bartender, was amazing. He and his coworker, Alex were upbeat, friendly, Very personable and attentive. Best meal we’ve had in a long time! Our drinks and filets were made perfectly, but the service was the star of the show! I’m sure all of the staff are great, but these two deserve raises and promotions! Great job all around!
JL
Jed Levine
Nov 8, 2025
5.0
Well, this is a first — I’m writing a review mainly about customer service. The food was absolutely delicious, but what really impressed me was how the staff handled a small delay with my appetizer. A manager came over right away, apologized sincerely, and said it was on them. Then, at the end of the meal, because it was my first time there, they surprised me with a free dessert.
That’s how you build loyal customers. I’ll definitely be back — and I’ll be telling everyone I know about Pappadeaux. Big thanks to Scott, Sam, and Carlos!