Many customers praised the friendly and attentive service from various staff members, highlighting specific servers who provided exceptional experiences.
Food Quality
The food received high marks for taste and presentation, with particular mentions of seafood dishes like crab cakes and fried shrimp, although some noted inconsistencies in certain items.
Atmosphere
The restaurant's ambiance was frequently described as beautiful and inviting, contributing positively to the overall dining experience.
Management Issues
Several reviews pointed out issues with management and host staff, including poor handling of seating arrangements and customer complaints.
Pricing Concerns
While many found the food worth the price, some reviews indicated that the cost was high relative to the quality of certain dishes.
MM
Me
6 days ago
1.0
Service was extremely slow today for hardly nobody in the restaurant. Appetizer came out wrong and the service was horrible. Had to flag her down for water, got another waiter to get us bread since we didn’t have any, asked for something to go ended up not to go to only track her down for a box. Usually service is better but not this time
EP
Emily Pinzon
Dec 31, 2025
5.0
My husband and I visited today on New Years Eve. Despite them being absolutely slammed Raul and the rest of the bar staff were so attentive and positive! Love this place!
WM
William Mallard
Dec 25, 2025
4.0
Food fell short this time. Service was incredible. Atmosphere always stellar. Cajun pasta was super salty. Ordered a dozen oysters on half shell, about 8 of them were about as big as a mussel. Shrimp fondue was inconsistent, seemed watery and didn't hold on the toast well at all. Bisque was a bit watery too. Crab cake was good, prepared over rice. We had a large party of 7 and server was incredible.
KR
Katie Robinson
Dec 23, 2025
5.0
We had excellent friendly service from the start. Patrick was professional but genuine and humourous. He was enjoyable to have as our server.
He brought whatever we required. Our dishes were served in a timely manner, hot and delicious! We couldn't have asked for a better experience!
MW
Michelle Warren
Dec 21, 2025
4.0
We stopped in to this restaurant on our travels for the Christmas holidays. It’s a favorite chain of mine that I like to frequent when I can find one on the way or when I see one locally. This particular restaurant location was a disappointment from all the other places I have dined at. But I’m going to mention the disappointment part up front so I can isolate the problem. The curb appeal and southern New Orleans style appeal is noticed from the parking lot , walking to the front of the restaurant and all through the inside dining areas. The host desk is right in front facing the door when you walk in. This is where one of the host will greet you when you walk in , to seat you at your table. My host , who was a young man , tall , skinny , dark hair and glasses , met us and walked us to some tables near the host station. I asked if we can sit further in so I’m not sitting in a thoroughfare where theres going to be a lot of traffic walking by me. This host , got upset that I asked to be seated at a different location that he replied with a disrespectful tantrum and tirade saying and gesturing that there are isles all over the restaurant. So I sat uncomfortably and upset at the terrible and disgusting rude and disrespectful behavior I had to deal with at a restaurant I have raved about . It affected my appetite so I didn’t get to enjoy my meal or eat as much as usual. It was that one person, the host , that should never have been the face of the restaurant. The server was awesome. He was very friendly , prompt and professional.. The food was cooked perfectly as if I was still on the Gulf Coast eating local cajun and creole flavors and cuisine. I ordered the Pappadeaux seafood platter with the andouille sausage and seafood gumbo. The Pappadeaux seafood platter has a little more than the other platters. And the andouille sausage and seafood gumbo , is loaded like every respectable cajun and creole and gulf coast southerner would want. Both cooked to perfection. The seafood platter’s seafood is fried perfectly. Light , crunchy on the outside while the seafood fibers inside’s integrity is maintained. The flavor is all there and the food was served hot and fresh.
The waiter /server was prompt, friendly and very professional with our food , drinks , and tending to our experience.
There are lots of tables and seating inside and there is a courtyard outside. The bathroom is very spacious, and has multiple stalls. There is a big beautiful bar on the left side when you walk in the door.
I did bring the host’s disrespectful and ugly behavior to the attention of the manager. She knew who I was referring to right away. And she did address the situation with an apology.
I hope that the next time I swing by , that I will be able to enjoy my experience and not have my appetite ruined over another disappointing experience . A rotten fruit can ruin the rest of the basket if not removed. I want this chain to thrive because it’s a beautiful place to dine with amazingly delicious food. But I want to be honest with this experience, and rate this location as I actually experienced it.