At Papa Johns Pizza in Albuquerque, NM, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Albuquerque pizza for any occasion. Call us for pizza delivery in Albuquerque or stop by 8201 Golf Course Rd NW for carryout to order the best pizza in Albuquerque, along with breadsticks, wings, and more!
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising the pizza while others complained about undercooked or incorrect items.
Cleanliness
Several reviews highlighted cleanliness issues at the location, with some customers expressing concern over unsanitary conditions.
Customer Service
While some customers experienced excellent service, others faced significant challenges in communication and order resolution.
AB
Anthony Brown
Jan 4, 2026
1.0
I ordered a delivery order and there wasn't hardly any food in both Papa Bowls. The manager(a woman) told me that the Papa Bowls are supposed to be very small portions as in a snack. She also said that since the start of the Papa Bowls, the cooks were putting too much food in them so they a had to adjust them.
GM
Gavin Martinez
Nov 11, 2025
1.0
Pathetic food,service and a waste of time and money ate one piece threw the rest away, a pizza made from a so called manager if these are the standards your putting out there and training your staff to put out and not willing to fix or remake a pizza that was not satisfied to standard Is sad tried to give back this pizza to make it right and argued with me that it was made the way it was ordered. Wasn't trying to get a free pizza just make it right but refused. Sure it don't matter to the company but would never order or recommend from this location again.
JC
Jadeyn Chavez
Nov 3, 2025
5.0
First off, let me just state that I don’t like eating pizza UNLESS it’s papa johns pizza.
That being said… I haven’t had papa johns since about 6 months ago, I like to consider it my cheat meal for myself once in a blue moon 😅 Tonight on November 2nd, 2025 I placed an order to pick up, and pay in cash (Love this feature by the way)
As I arrived, the place was clean, and was instantly greeted by a kind gentleman who said he upgraded my pizza order to a large with no charge! I then asked for extra garlic sauce and he hooked me up with that as well! (Usually it’s about a $1 or more for extra sauce) My order was still hot, and nicely prepared.
I know papa johns gets a bad rep sometimes, but coming from someone who doesn’t enjoy pizza as most americans do, I will always stay loyal to papa johns ❤️
JW
J W
Oct 25, 2025
1.0
I don't like having to pay tax, delivery charges, and a tip, that adds $28 to a $30 order. That is 98% price increase because the company uses Door Dash. If I wanted to pay their outrageous prices I would order through them. Not to mention a estimated delivery time of of an hour! It's been 45 minutes and door the Dasher hasn't arrived at Papa John's. At this point I should be paid to eat their "food." I will be checking to see if its been tampered with!!!
Between Papa John's and Door Dash it took 90 minutes to get my pizza. It was not fresh or hot. When I called the "manager" I was told the app isn’t correct and he doesnt have a crystal ball. Said he didn't want to argue but thats the customer service I received. I will not be ordering from Papa John's for the foreseeable future.
NH
NRA HP/MR/LR
Mar 17, 2017
1.0
The staff is not consistent. One day they'll have a discount and the next day "we don't offer that discount". Even worse, the person on the phone had an attitude. When I made a comment to another person in the house he started to get snippy. Yet when he put me on hold, all he did was covered the phone and I could hear the person in the background talking crap. Funny how that works. Oh, the discount that was asked for, was nothing more than to give back to the driver. Usually we tip a minimum of $10 to drivers. Well, looks like we won't be using them anymore. No worries. Keep up with the crap service, you'll end up losing more and more customers.