Papa Johns Pizza

3.3
292 reviews
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Business Details

4000 SAN MATEO BLVD NE, Albuquerque, NM
87110, United States
(505) 884-7272
https://locations.papajohns.com/united-states/nm/87110/albuquerque/4000-san-mateo-blvd-ne?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Albuquerque, NM, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Albuquerque pizza for any occasion. Call us for pizza delivery in Albuquerque or stop by 4000 SAN MATEO BLVD NE for carryout to order the best pizza in Albuquerque, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4000 SAN MATEO BLVD NE, Albuquerque, NM
87110, United States

Hours

Reviews

3.3
292 reviews
5 stars
121
4 stars
34
3 stars
28
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of poor communication and unresolved issues.

Food Quality

Several reviews highlighted inconsistent food quality, including incorrect orders, undercooked pizzas, and missing toppings.

Delivery Issues

Numerous complaints about late deliveries, wrong orders, and difficulty reaching the store by phone.

Hygiene Concerns

Some customers expressed concerns about staff hygiene and cleanliness in the kitchen area.

Positive Staff Interactions

Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • AH
    Amber n Chris Hawkins
    Nov 2, 2025
    5.0
    👌
  • PB
    Panagiotis Bexis
    Sep 12, 2025
    2.0
    Very bad experience. Even though the pizza is quite tasty, the staff were in a really bad shape. Most of them did not follow basic hygiene standards, there were skateboards and electric scooters in the kitchen area, no one was wearing gloves and there was a general sense of sloppiness for a pizza restaurant. I am not an American and I had high expectations for the famous Papa John's pizza, but I was disappointed.
  • MG
    Mark Garland
    Aug 29, 2025
    5.0
    Thomas and Anthony are champs. Took great care of us 💯
  • SA
    Stephanie Andrews
    Aug 12, 2025
    5.0
    Awesome customer service Ryan is definitely doing a great job keep up the hard work
  • SO
    Stacy Ortega
    Jul 11, 2025
    5.0
    Awesome staff. Very accommodating.
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Albuquerque, NM?

Delivery at Papa Johns Pizza in Albuquerque is available from 10:00 AM to midnight Monday through Thursday, 10:00 AM to 1:00 AM Friday and Saturday, and 10:00 AM to 11:00 PM on Sunday.

Can I place an order online for delivery or carryout at this Papa Johns location?

Yes, you can order online for delivery or carryout through Papa Johns' official website or their mobile app.