Papa Johns Pizza

3.5
288 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Albuquerque, NM, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Albuquerque pizza for any occasion. Call us for pizza delivery in Albuquerque or stop by 417 TRAMWAY BLVD NE for carryout to order the best pizza in Albuquerque, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
417 TRAMWAY BLVD NE, Albuquerque, NM
87123, United States

Hours

Reviews

3.5
288 reviews
5 stars
143
4 stars
38
3 stars
11
2 stars
14
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with pizza quality, including sparse toppings, undercooked crusts, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.

Delivery Issues

Customers frequently experienced problems with delivery, such as late arrivals, incorrect orders, and unresponsive drivers.

Pricing Concerns

Several reviews mentioned high prices relative to the quality of food received, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and expressed satisfaction with their orders.
  • BH
    Brianna Hawkins
    Nov 11, 2025
    5.0
    Our go to pizza place, they always getnit right never have had any issues! The food is always great!
  • KT
    Kayleecrystal Trujillo
    Nov 9, 2025
    5.0
    Nightime female staff member was amazing and helpful she saved my night thank you
  • TN
    Tj Nelson
    Nov 3, 2025
    1.0
    The shift leader / Manger the blond lady very rude and always mad for some reason and your pizza is lame 😂💀
  • JM
    Jon Morrow
    Oct 9, 2025
    1.0
    Very expensive pizza for poor quality. The vegetarian with no cheese tasted like nothing but onions. I could see the pineapple, but I could not taste them. Ingredients were sparse. The pepperoni pizza tasted like salt. A tip was added to the bill, which I did not add. I was surprised after I placed the order that there was no instructions on adding a tip. It was added automatically, or I was manipulated into agreeing to it. There is a $6.41 tip that I did not authorize on top of the delivery fee of $4.99. All included, it was nearly $60.00 for 2 large (small) pizzas. Papa Johns did not deliver this pizza. Doordash delivered it. They were nice enough to include the exact amount of discounts I received on the receipt.
  • JB
    Joe Byers
    Aug 22, 2025
    2.0
    Update- 08-27 Monies refunded.. Update- 08-25-2025 Received a VM from branch manager ( Kylie- spelling???) she was apologetic and said she was going to credit my account for the 2 pizzas, I tried calling the number that was left with the VM, but the young person that answered the phone was very rude- I asked if Kylie was in- his response "Nah", ok do you know when she will be in again "Nah", so I asked you have no clue? Than he said 6.. Called back at around 8 that same nite and asked for Kylie again, response I received "I didn't know". OK, you dont know if your branch manager is in? Response "Who". You Branch Manager is she in? Response " oooooo no",. Ok do you know when she will be in? Response "NO". If these young kids dont have enough since to carry on an intelligent conversation, how does Papa John's expect them to make a pizza correctly????? Still no refund back to my account!!! 1st pizza was a works, but only veggies that were really on it where olives, lacking meat. Asked for Xtra sauce and again they didn't follow directions! 2nd pizza was a pepperoni with Xtra pepperoni and green chili, again only about two pepperoni on the whole pizza, but plenty green chili! Last time I order from them again. Only plus was delivery which was fast, now I know why ( don't put items on the pizzas)!!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Albuquerque?

Papa Johns Pizza is open daily from 10:00 AM. Closing times vary: Sunday to Wednesday at 11:00 PM, Thursday at midnight, and Friday to Saturday at 1:00 AM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services with no-contact delivery available for safety.