McDonald's

3.6
1028 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6300 San Mateo NE, Albuquerque, NM
87107, United States

Hours

Reviews

3.6
1,028 reviews
5 stars
441
4 stars
199
3 stars
132
2 stars
56
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, particularly managers, leading to negative experiences.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting it was often cold, stale, or not prepared correctly.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted inconsistencies.

Positive Staff Interactions

Despite the negative feedback, several reviews praised individual staff members for their friendliness and helpfulness.
  • MT
    Matt Troxclair
    1 day ago
    1.0
    They dont pay attention to the order. Never correct. Who puts Canadian bacon on a steak egg mcmuffin. No hashbrowns included and was charged for the meal today. 2nd worst mcdonalds Ever
  • KD
    Kathleen Dyck
    Nov 14, 2025
    1.0
    Food was dried out and I was already home when I saw how horrible it was. Worst double gr chili cheeseburger I ever had!
  • JB
    Jonell Bailon
    Oct 28, 2025
    1.0
    My whole meal was a disappointment nugget taste like the smell of cardboard and got bits and end pieces of fries like it was the last batch or something! Called to make a compliant, manager didn't seem to care
  • JA
    Jesse Alvarado
    Oct 27, 2025
    5.0
    Great location, I work at the dealership down the street and we all enjoy coming here / it's also almost always clean
  • TM
    Tamara Miller
    Oct 18, 2025
    1.0
    Geez, I get that working at fast food restaurants suck, but if you cant handle it, DO NOT WORK IN THAT SETTING!!!! THIS PLACE RUINS MY ORDER EVERY SINGLE TIME, IN SOME WAY OR ANOTHER!!!! The thing that angered me the most about the employees at this one, including the managers, is that if they get your order wrong, you go back and ask to speak to a manager, theyll tell you in their own words that you are basically a liar and trying to get free food. They will put stuff on, that request for them to take off. Theyll leave out some of your food and then your a liar and I guess hiding the food in your car somewhere. THE MOST ANGRY I HAVE GOTTEN, WAS WHEN I ASKED TO SPEAK TO A MANAGER AND SHE BASICALLY TOLD ME THAT IT WAS MY JOB TO MAKE SURE I GOT ALL MY FOOD AND THAT IT WAS ALLLLLL CORRECTLY MADE AND PUT TOGETHER!!!!! THAT IS UNBELIEVABLY INSANE!!!! SHE IS OF THE MOST RIDICULOUS MANAGERS I HAVE EVER SPOKEN TO ABOUT A WRONG ORDER!!!!!AKE SURR YOU CHECK THE SCREEN AND YOUR FOOD BEFORE DRIVING UP AND AWAY, BECAUSE IF "YOU DONT, ITS YOUR FAULT!!!!"

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's located at 6300 San Mateo NE?

The drive-thru is open Monday to Thursday from 4:30 AM to midnight, Friday and Saturday from 4:30 AM to 1:00 AM, and Sunday from 4:30 AM to midnight.

When is the McDonald's dining area open at 6300 San Mateo NE?

The dining area is open daily from 7:00 AM to 8:00 PM.