McDonald's

3.6
1038 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6300 San Mateo NE, Albuquerque, NM
87107, United States

Hours

Reviews

3.6
1,038 reviews
5 stars
446
4 stars
200
3 stars
134
2 stars
57
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including raw chicken, cold meals, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unhelpful management.

Cleanliness

Some customers noted that the location was clean, but this was inconsistent with reports of poor service.

Order Accuracy

Many customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • PH
    Pubert Hollinger
    3 days ago
    1.0
    The store is open. I wait 5 minutes for someone in the drive thru to respond. Then she come on & says there system is down & they cannot prepare food or coffee.
  • JL
    Joseph Leyba
    6 days ago
    5.0
    I live on the west side of town , so don't come up this way often. But i've lived in albuquerque all my life , and i've probably eaten every mcdonald's in this city. 9 times out of 10, when I come to this McDonald's the food tastes so much better than all the other mcdonald's. One would ask themselves, how does the same food taste this different? Only conclusion I could come to is management. With that said good job.
  • BH
    brandon hernandez
    Dec 18, 2025
    3.0
    I've gone here a few times, my rating is half and half. I really like the snack wrap but twice ive gotten one that the chicken did not taste right and or was raw. I did not eat it and spoke with a person in charge but they were not the manager in charge but they were in charge while the manager was at the bank according to them, they replaced my meal. The second time about a week later this same person also helped me out, this time they assisted me by replacing my meal with a new one. I took the meal back to them both times to show them thay the chicken was raw and or rubbery. As far as the other items ive gotten from there, they have been fine. I dont know about their chicken tho...
  • LJ
    Lilyanna Juaire
    Dec 13, 2025
    3.0
    Got the number 7 with an Larg Oj and they water down my drik doesn't even taste like oj it takes like water Food was good but upset about my drink tasted like water
  • MT
    Matt Troxclair
    Nov 23, 2025
    1.0
    They dont pay attention to the order. Never correct. Who puts Canadian bacon on a steak egg mcmuffin. No hashbrowns included and was charged for the meal today. 2nd worst mcdonalds Ever

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's located at 6300 San Mateo NE?

The drive-thru is open Monday to Thursday from 4:30 AM to midnight, Friday and Saturday from 4:30 AM to 1:00 AM, and Sunday from 4:30 AM to midnight.

When is the McDonald's dining area open at 6300 San Mateo NE?

The dining area is open daily from 7:00 AM to 8:00 PM.