Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
976 reviews
5 stars
295
4 stars
158
3 stars
135
2 stars
89
1 star
299
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect or missing items in their orders.
Service Speed
Many reviews highlighted long wait times in the drive-thru and for mobile orders, often exceeding reasonable expectations.
Staff Attitude
Feedback indicated inconsistent staff behavior, with some customers experiencing rudeness and lack of professionalism.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not up to McDonald's standards.
Management Issues
Reviews pointed to a lack of effective management oversight, contributing to disorganization and poor service.
- CCCyndiYinAlbuquerqueNov 17, 20251.0I have seen and experienced several health department violations here. Just got somewhere safer.
- IDIris B DingmanNov 9, 20251.0Ordered from the kiosk. I don't understand why there is some items available in them but once u get your order and realize something wrong with it later they tell you that the machine isn't working. First of all I ordered a mocha frappe and got an iced coffee with espresso and it tasted like chocolate milk. The fries were cold. It look all nice and cozy on the outside but on the inside it's nice looking but bad service. The workers don't look too busy but took forever to get to the front to help those inside. I didn't get my frappe and got cold fries. For something quick and fast it was for a bad price.
- SHSara HernandezNov 4, 20251.0Horrible experience do not order from the app. They’ll lose your order. You won’t get your caramel sundae because they don’t even have ice cream which you paid for and they don’t give you your money back.
- WJWaun JNov 1, 20252.0Workers just decided to close earlier than time posted just because it's Halloween..?
- MHMichael HerreraOct 24, 20251.0Most Incompetent fast food staff I’ve ever witnessed. Whether it’s Missing Items/Uncooked Food, this location consistently fails to meet the most basic of expectations. It’s obvious with every order that there is no management in that location.
Frequently Asked Questions About McDonald's
What are the general opening hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's?
Delivery is available every day from 6:00 AM to 10:30 PM, except on Saturday when it is open until 10:32 PM.
Does this McDonald's offer drive-through services?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.
What delivery and pickup services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place an order online for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Is there a rewards program available at this McDonald's?
Yes, you can earn points for free food with MyMcDonald's Rewards. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What categories of food and services does this McDonald's offer?
They serve fast food including burgers, sandwiches, breakfast, coffee, ice cream, and frozen desserts, with services like drive-thru, gift cards, mobile offers, and WiFi.
Are there coffee shops near this McDonald's where I can visit?
Yes, nearby coffee shops include Starbucks and Einstein Bros. Bagels, where you can enjoy coffee before or after your meal at McDonald's.
What fitness or wellness facilities are close to this McDonald's?
Massage Envy - Riverside Plaza and Defined Fitness Bosque Club are nearby if you're interested in massage therapy or a workout after dining.
Are there any family-friendly or dessert spots near this McDonald's?
The Paleta Bar Riverside and Paleta nearby offer ice cream and smoothies, perfect for a treat after your visit.