McDonald's

3.1
982 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6221 Riverside Place, Albuquerque, NM
87120, United States

Hours

Reviews

3.1
982 reviews
5 stars
298
4 stars
157
3 stars
136
2 stars
89
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and quality.

Management Issues

Several customers noted a lack of effective management, leading to disorganization and unprofessional behavior among staff.

Inconsistent Experience

The overall experience varied greatly, with some customers praising specific staff members while others reported consistently negative experiences.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • BJ
    Bryan Jimenez
    Jan 3, 2026
    1.0
    Slowest service ever
  • PS
    Pat Sena
    Dec 30, 2025
    3.0
    Was in the drive up. It would be nice if you could place an order and the person could speak English properly. I had to ask her to repeat what she was saying several times. Very frustrating...
  • JM
    Johnathan McDonald
    Dec 28, 2025
    1.0
    Ordered through the app so I didnt have to wait and still had to wait. They did not have a pick up parking spot and the drive through was full ao I thought it would be quicker to go in. Again, it was not. The girl who took my order number proceeded to go in the back, where she thinks I couldnt see her, and starts texting on her phone while other people work the drive through. Its called fast food for a reason because that's what it should be. And if I order ahead of time it should be ready when I get there. I was almost late to my appointment. I doubt I will be back at the location again.
  • DC
    dave calderon
    Dec 26, 2025
    3.0
    Sometimes they h surprise us here and give ok food and good service
  • BR
    Benny Roybal
    Dec 17, 2025
    5.0
    Went and placed a large takeout. Very satisfied with the customer service and the food was perfect. Each and everyone were awesome good job McDonald's staff. Good job!!!!

Frequently Asked Questions About McDonald's

What are the general opening hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the delivery service available at this McDonald's?

Delivery is available every day from 6:00 AM to 10:30 PM, except on Saturday when it is open until 10:32 PM.