Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,286 reviews
5 stars
766
4 stars
482
3 stars
497
2 stars
179
1 star
362
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Several customers complained about cold food and poor preparation, with some stating that the food did not meet McDonald's standards.
Cleanliness and Environment
While some praised the cleanliness and recent renovations, others noted issues with the overall organization and maintenance of the location.
Management Response
Feedback indicated a lack of effective management, with some customers feeling ignored or dismissed when addressing their concerns.
- IMIan ManiNov 15, 20254.0Never had a bad experience here close to home.Good eats
- CMCl MeNov 13, 20251.0Rude employees. Too almost 20 minutes to get a simple burger. Homeless camped out everywhere and to top it off people camped out in the curbside parking. Last time I go to this store.
- PBP BNov 13, 20251.0So I went through the drive through and they helped everyone except for me. I was waiting and the next car pulled up and they helped them but never helped me. Why?? It makes no sense. This McDonald's will let you order food if you're Latino but if you're White, they won't even respond. Someone definitely needs to look into this location as it's obvious they discriminate.
- KAKim AOct 26, 20251.0Around 2pm on 10/25 I Went to this McDonald for the first time since they rebuilt the location and the girl at the first window was so rude and very unprofessional. Can someone please help the girl out she needs to be retrained on her professionalism! Thanks 👍🏼
- DDDomOct 21, 20254.0My name is Dominic Lucero. I'm a lawyer and prior to the last review from two weeks ago. I have some concerns. According to the customer that put in the complaint, the action I'm taking is the fact that they didn't come in that same day. And according to any complaints or suing it's not prior to this complaint. A complaint or an account of suing should be made within the time frame of 5 mins, if burnt. And you shall not ask for the employee name under codes. And Mr.Martinez from my experience speaks complete English. Sorry for the inconvenience but this is a complete waste of time. No money should be spent and that is why as a lawyer of new Mexico, we shouldn't be rude to people of color. Like you were sir and she wears a camera. So that's why we didn't take action.... As a kid I used to work at McDonald's... So I understand the pressure. People are always rude to fast food people. But please do not fired anyone. It's good to know this store is still up and running. The managers are always understanding and the kids that work up from are also understanding. The only thing that I find bothering is the fact that people don't have respect for her workers that work all day. And that's why they quit. Please be nice to the people that are working there... Yes it is called fast food but be nice and understanding. These workers are people just like like you are.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5900 Menaul Blvd NE, Albuquerque?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the McDonald's drive-thru available?
The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
Can I order delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service daily. Delivery is available from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sunday.
What types of pickup and delivery services does this McDonald's location offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order using mobile apps for this McDonald's?
You can order using the McDonald's App available on both Apple App Store and Google Play Store. Links are provided for quick access.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
What nearby places can I visit around McDonald's for additional services or errands?
Close to McDonald's you can visit RockItCoin Bitcoin ATM for currency exchange, Smoke Shop Lit for convenience items, GoWireless Verizon Premium Retailer and Wireless Express for mobile phone needs, and UPS Access Point for courier and delivery services.
Are there any nearby restaurants where I can try other types of food around this McDonald's?
Yes, nearby you can find Cool Gatos Tacos, a food truck offering tacos and smoothies, and Arby's, a fast food sandwich restaurant.
What local attractions or services are near McDonald's that might be interesting to visitors?
Nearby attractions and services include the Outerspace monument and fountain, Comfort Dental of Coronado for dental care, and several beauty salons such as Salon Sweets and Nopali Cuts for beauty treatments.