Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders and missing items.
Customer Service
Feedback highlighted poor customer service, including rudeness and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold or old food, with several customers expressing dissatisfaction with the freshness of their meals.
Cleanliness
Some customers noted cleanliness issues at the location, including dirty tables and floors.
Positive Experiences
A few customers shared positive experiences, praising friendly staff and quick service during their visits.
JJ
Jayden
4 days ago
1.0
This McDonald’s is absolutely horrible. The food was disgusting cold, sloppy, and clearly thrown together with zero effort. I’ve never seen a place mess up something so simple this badly.
The management is a complete joke. It feels like the place is run by kids who have no idea what they’re doing. They’re slow, unprofessional, and don’t listen at all. Somehow they got my order wrong three times, even after I corrected them.
Communication was awful. Half the staff barely spoke English, which made ordering frustrating from the start, and instead of trying to fix anything they just laughed and joked around like it was funny. It felt disrespectful and lazy.
To make it worse, the restaurant was dirty and felt unsanitary sticky floors, nasty tables, and just an overall gross vibe. If they can’t even keep the place clean, I don’t trust the food at all.
This location seriously needs new management and proper training. Don’t waste your time or money here go anywhere else.
SR
Shannondoah Reardon
Dec 28, 2025
1.0
Did a big order and went to curb side. Order one number 2 with a coke. Sausage mcmuffin, an egg mcmuffin and 6 sausage burrito. What I got was a 3sausage mcmuffin and a diet coke, so my sausage and egg was wrong and didn't even get my egg McMuffin with the Canadian bacon. Try calling no answer.
EC
Eric Chavez
Dec 25, 2025
5.0
Great employees open on Xmas day !
JD
Joseph Drilling
Dec 9, 2025
1.0
Terrible customer service, they don't know how to take orders or what's even on their menu, had a kid with longer hair than my gf and with a big mole on his left cheek flip me off because he didn't know how to take orders
A3
ajaloo 308
Dec 7, 2025
1.0
Went for break time sat at the order spot in drive through when someone had finally said something I asked for a meal they didnt have it no worries I asked for nuggets but by that time whoever was there wasnt there anymore I waited and by time I heard someone come back to the microphone I had already ran out of time I have a 30 min break and this location 1901 coors blvd sw is only 5 mins away from me I dont think ill be going to this location again sadly I left empty handed