McDonald's

3.3
2401 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8601 Central NE, Albuquerque, NM
87108, United States

Hours

Reviews

3.3
2,401 reviews
5 stars
780
4 stars
402
3 stars
452
2 stars
254
1 star
513

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Homelessness Concerns

Many reviews highlighted a significant presence of homeless individuals around the restaurant, impacting customers' comfort and safety.

Food Quality

Customers frequently mentioned receiving cold or incorrect food orders, with some expressing dissatisfaction with the overall quality.

Management Problems

Several reviews pointed to issues with management, including unhelpful responses to complaints and a lack of effective oversight.
  • PH
    Patrick Hogan
    Jan 6, 2026
    2.0
    Hi we went thru the drive thru tonight and ordered chicken nuggets and a quarter ponder, and small fries. Well they forgot my honey mustard for my nuggets so we went back thru. I don't know who was in the present window, a very rude kid. I told him I needed honey mustard and he basically threw it at me. Very rude and in called for. The present window represents McDonalds it should be someone who actually has a good personality.
  • LL
    lady luxury
    Dec 14, 2025
    1.0
    It clearly states that the restaurant is supposed to be open 24 hours. We ordered through the online app. The online order was placed with no problem. When we got there, they REFUSED to make our order. I was charged for an order that I was told I could not pick up because the employee said they had no food!
  • AL
    Angel Lust
    Dec 12, 2025
    3.0
    Alot of homeless around area
  • RM
    Rep M
    Dec 8, 2025
    1.0
    McDonald’s as a franchise never answers the phone. It’s inconvenient. Corporate should look into the issue or eliminate phone numbers in general if staff never answers the phone. I’ve called multiple locations and none of them answered. Terrible service at all Albuquerque locations in general. I’d rather recommend Wendy’s any other fast food location than McDonald’s. Sloppy business in this state
  • AA
    Anonymous
    Dec 6, 2025
    3.0
    I ordered a double quarter pounder and received a regular quarter pounder, I tried to call them to resolve the issue but they don't pick up the phone, they instead hang up the phone to keep it from ringing. Update: I sumbitted feedback and they called a few days later and offered to replace the whole meal, bumped the review up from a 1 to a 3.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 8601 Central NE, Albuquerque?

This McDonald's is open 24 hours every day, providing service around the clock.

What are the delivery hours for this McDonald's location?

Delivery is available 24 hours on Monday, Thursday, Friday, Saturday, and Sunday; on Tuesday from 4:00 AM to 7:30 PM; and on Wednesday from 7:00 AM to 11:00 PM.