Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,387 reviews
5 stars
775
4 stars
401
3 stars
451
2 stars
253
1 star
507
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and disrespectful behavior from employees and management.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail in order fulfillment.
Cleanliness and Safety
Customers frequently mentioned concerns about cleanliness and safety, particularly due to the presence of homeless individuals around the location, which contributed to an uncomfortable dining experience.
Speed of Service
Many reviews noted slow service times, with customers experiencing long waits for their orders, both in-store and at the drive-thru.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold meals and poorly prepared items, suggesting a need for better food quality control.
- SSSallyNov 16, 20253.0A good place to stop for breakfast but there to many homeless I don't mind buying 1 meal but more than that is to much that if I have the money
- L7Lynux 7Nov 15, 20251.0Had to go through the drive thru 3 times since they kept forgetting my order, just get home to see that each of my sandwich’s were completely wrong :(
- AGAngela GreenNov 5, 20251.0The entire time here I was stared at by a bunch of homeless people in the store there was like of them overdosing and just loitering around the store do better McDonald's we don't feel safe eating inside here a few offered drugs and asked for money avoid this place if you have to go inside don't
- NSnick sisnerosOct 30, 20252.0Terrible service. They ignore the front register. Don't come inside as they do not have a pleasant vibe in this store at all. The customer service here was so bad I don't trust using their website for complaints! I am starting to believe even their website team is just as bad as this store! If your "Frontline" employees can't be bothered to serve customers at the most basic level what makes me believe your website team is any better?
- VSVixen StrangeOct 28, 20251.0ZERO STARS Do NOT come to this location!! The opening Manager was Very rude upon our arrival straight away giving nasty snobby attitude..we politely asked her to wait while we overlooked the menu...she than continued to scream an RUSH us to place our order...we than again politely told her again. To please give us a min her attitude continued to get much more aggressive continued to scream at us when she told us "Im not to take your order....now you leave" were that Managers words....this also isn't the first or last incident we've encountered with this same "Manager" just an over all around unpleasant an disrespectful no customer service what so ever...if the manager does not like her "JOB" than she should NOT be working there whatsoever....management you need to work on what kind of ppl you are hiring....DO BETTER!!! HIRE BETTER NO STARS IS MY REVIEW VERY BAD PLACE
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 8601 Central NE, Albuquerque?
This McDonald's is open 24 hours every day, providing service around the clock.
What are the delivery hours for this McDonald's location?
Delivery is available 24 hours on Monday, Thursday, Friday, Saturday, and Sunday; on Tuesday from 4:00 AM to 7:30 PM; and on Wednesday from 7:00 AM to 11:00 PM.
Is there a drive-thru service available and what are its hours?
Yes, this McDonald's location offers a drive-thru that operates 24 hours a day, every day of the week.
What delivery and pickup services does this McDonald's offer?
They provide delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's 8601 Central NE?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available for ordering from this McDonald's?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What are some nearby points of interest near this McDonald's?
Nearby places include Circle K convenience stores and gas stations, The Exchange Network ATMs, 1 Perfection Auto Spa for car washes, Albuquerque Career Institute, and Bea's New Mexican Restaurant.
How can nearby Circle K stores be useful for McDonald's customers?
Customers can easily grab convenience items or fuel at nearby Circle K locations before or after grabbing a meal at McDonald's.
Are there other food options close to this McDonald's location?
Yes, nearby you can find other dining options like Bea's New Mexican Restaurant for local cuisine, Grill's Hamburgers, Teriyaki Chicken Bowl for Japanese food, and Pizza Hut.
How might the nearby Albuquerque Career Institute influence visits to McDonald's?
Students and staff from Albuquerque Career Institute might frequent McDonald's for quick meals, making it a convenient spot for educational community members.