Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
While some customers enjoyed the food, there were complaints about food temperature, freshness, and preparation.
Drive-Thru Experience
The drive-thru service was noted for being slow and often resulted in incorrect orders.
Cleanliness
Some customers appreciated the cleanliness of the location, while others pointed out issues with the kids' playground and overall hygiene.
LL
Liz Lette
1 day ago
1.0
Use to love it but now i come in the am never had a problem for 2 years and they usually take my order but now when i come they choose when to be open in the am.
TR
Taylor Reano
Nov 13, 2025
1.0
I put a mobile order and so did my mom. Curbside was closed so we had to go through the drive thru. I was told they can only take one order and I had to drive back around even though we placed our orders ahead of time and paid for both.
I’m really disappointed with my order today! The fries weren’t even filled both containers were barely halfway full. On top of that, the chicken sandwich I paid extra for was supposed to be a deluxe, but what I got was a sad, thrown-together sandwich with barely any toppings. The bacon was just tossed on, the lettuce was scarce, and the whole thing looked nothing like what I ordered.
this is unacceptable. I expect the food to at least match what’s advertised. This was a complete letdown and definitely not worth it.
MP
Michael Perea
Nov 12, 2025
1.0
Seriously,
If they're paying these employees minimum wage, they're over paying them!
I had a simple order and they couldn't even get it right, not once, but 3 times!
I asked to talk to a manager thru the drive thru window and out comes a lady looking at me like I was crazy.
3 breakfast biscuits I ordered and they couldn't figure out the order!
Ridiculous!
BB
Brightheart
Nov 5, 2025
3.0
I have been eating here for 50 years but really- my fries tasted like you cooked it at noon and served it at 8pm when I ordered it. Fries were super stale. Tasted recooked and stale. Disappointing. Do better. I work hard for a tiny amount of $ and I would like food that is hot and fresh.
TM
Tammara Morales
Oct 29, 2025
2.0
They never give accurate sauce amounts... 3 for 20 chicken nuggets? Really? Also, their food was so hot it burned my mouth and they never give us napkins. It’s the little things that make the biggest difference.