Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service experiences, including rude staff and unresolved complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Several customers expressed disappointment with the quality of food, particularly stale fries and poorly assembled sandwiches.
Speed of Service
While some customers appreciated quick service, others noted long wait times and delays in receiving their orders.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food at certain times.
LM
Lori Michaels
4 days ago
5.0
Super clean and friendly service… well done manager and staff ❤️
KM
Kelly Medina
Dec 21, 2025
1.0
Lane is a HORRIBLE GM, afraid of disclosing his name for starters, horrible customer service. I got an order displeased with.
He did nothing but hide behind the curtain like the a wizard. He never even addressed what my concerns were. Never disclosed his full name. Arguing more over that than anything.You represent that store don’t you?
Take action and do so
Don’t hide!!!!
Take care of your customers
And fulfill your job Responsibilities $ Akon TITLE
Should look at this GM ‘s position
Lane hung up on me after I shared my disappointment with my visit.
Wow
JB
Justin Blackwell
Dec 6, 2025
4.0
Did everything through the app, and cruised right through. Fries weren't very good though.
WS
Wilbert Salazar
Dec 2, 2025
5.0
In and out in less than 5 minutes.
LL
Liz Lette
Nov 23, 2025
1.0
Use to love it but now i come in the am never had a problem for 2 years and they usually take my order but now when i come they choose when to be open in the am.