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McDonald's

3.7
(1197 reviews)

Business Details

8001 Harper Dr NE, Albuquerque, NM
87109, United States
(505) 823-9821
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8001 Harper Dr NE, Albuquerque, NM
87109, United States

Hours

Reviews

3.7
1,197 reviews
5 stars
511
4 stars
250
3 stars
176
2 stars
76
1 star
184

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and poor service.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Cleanliness

Several customers mentioned cleanliness issues, particularly with dirty tables and restrooms.

Speed of Service

While some customers experienced quick service, many reported long wait times and delays in receiving their orders.
  • FO
    Francisco Ortiz
    5 days ago
    1.0
    I ordered a "Big Mac" and it only contained one half of a meat patty. Supposed to be two patties but only one tiny piece of meat. Also my other "Big Mac" contained two tiny half like patties. No wonder Mc Donald's"lowered" prices. They are taking all the meat out of their burgers. It's just sad. Also this location will not answer the phone ever. So you have to travel all the way back and even then you are lucky to get what you order. Bad location
  • JV
    J Virden
    Feb 19, 2026
    5.0
    Was ok. It's ok for all its worth
  • VV
    Vova
    Feb 6, 2026
    1.0
    Mystery gummy wrapped with my sandwich. What else can I say ¯\_(ツ)_/¯
  • RR
    Rogol
    Feb 3, 2026
    1.0
    20 minutes to get a caramel sundae. This is what I got. Half filled and rude as hell. This and most other McD have gone to crap.
  • SH
    sydney hawk
    Jan 22, 2026
    1.0
    I rarely write reviews but I have gotten so tired of this place that I honestly have to. I only go here cuz it’s down the street from where I live but I’m never coming back. Almost every time I come here, my order is wrong. I don’t even have complicated orders. I’m a vegetarian and usually come for a pie and/or smoothie on the occasion. They can’t ever get that simple order right. Last night I went in the drive thru and ordered a smoothie and 2 specialty pies. They said the smoothie machine wasn’t working. No big deal. So I ask about the pies and told them I specifically only want the specialty ones and NO apple. And they said they have enough specialty pies. The guy hands me bag that he’s clenching closed and I look inside and of course there’s an apple in there. I’m annoyed cuz this has happened MANY occasions. I’m not down for paying my own money for things I don’t want. I don’t know if there’s no communication or if they just don’t care. It’s truly annoying.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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