McDonald's

3.7
1178 reviews
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Business Details

8001 Harper Dr NE, Albuquerque, NM
87109, United States
(505) 823-9821
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8001 Harper Dr NE, Albuquerque, NM
87109, United States

Hours

Reviews

3.7
1,178 reviews
5 stars
505
4 stars
247
3 stars
175
2 stars
74
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals while others received cold or poorly prepared food.

Cleanliness

Varied cleanliness reports; some customers noted clean environments while others found tables and restrooms dirty.

Value for Money

Concerns about rising prices and perceived lack of value for the cost of meals.
  • ME
    Michael Espinoza
    1 day ago
    5.0
    Service is outstanding
  • HT
    Honest Takes
    2 days ago
    1.0
    Their system didn’t have my code for my mobile app order. I had the screenshot showing the order as well as my Venmo showing the money taken out. The guy at the window was unbelievably rude, didn’t offer to take my order at the window just kept telling me there was nothing he could do and my money would be refunded in 1-2 days. I didn’t want to go to that location, I wanted to go to the one by my house but the app couldn’t find that location. Guess where I ended up, the location by my house (Holly location) where they were super nice and helpful. Now I remember why I hate the Harper location.
  • KT
    K's TrueExpierence
    Nov 10, 2025
    1.0
    Placed my order through the drive through, didn't get what i ordered, didn't get a refund. This was the first time in years ive been to a McDonald's and its reminded me why i dont go there. Reported this as fraud to my credit card company
  • RR
    Rosalinda Rodriguez
    Nov 8, 2025
    5.0
    Love my Egg McMuffin and Vanilla latte
  • LH
    Lina Huerta
    Oct 6, 2025
    1.0
    Made an online order. I received my food and was told to pull up to the drive thru spot. Very abrupt food service. I pulled to spot waited for 20 minutes. And no coffee I pull to the front and go inside to let them know and they look at me dumb founded and ask for a receipt when they hadn't given me one. I ask for a refund considering my food is cold and all they refunded was the coffees and didn't even give me the coffees on my order for the inconvenience . I'm a general manager and this was highly embarrassing to have an assistant manager acting like this in your store. This is not the way to keep costumers and business up especially while we have people from out of town here. When I asked for his GM he laughed and said she'll be in tomorrow. I will be calling to make a complaint. This is a privately owned McDonalds and I'd expect for the service to be kind and courteous. Apologetic. Will not come back to this McDonald's ever again.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8001 Harper Dr NE?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.