Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and confusion over meal specifications.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
While some reviews noted cleanliness, others highlighted unsanitary conditions and poor hygiene practices among staff.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of assistance.
Food Quality
Several customers expressed dissatisfaction with food quality, citing cold or poorly prepared items.
DC
Dondee Carver
Nov 3, 2025
5.0
Good food
DD
David
Oct 27, 2025
3.0
It's hit or miss ....
DT
Denise Thomason
Oct 18, 2025
3.0
This McDonald's is more expensive than others in Albuquerque. The drive thru is slow. Make sure your order is correct. To many times I got to work only to have black coffee.
MK
Mary Klein
Oct 18, 2025
3.0
Didn't receive a receipt so can't do the survey. Just went through drive up. Ordered right from your menu..McChicken Deal...yes, the 5.00 meal. Person taking order was confused about meal or deal. Asked for no mayo and no sauce for nuggets. What did I get? McChicken WITH mayo and sauce that was thrown away...waste. Last time to frequent thislocation.
JY
Jacob Yañez
Sep 20, 2025
5.0
Servicio rápido, ideal para cuando tienes poco tiempo
What are the regular operating hours for McDonald's at 5001 Gibson SE, Albuquerque?
McDonald's at 5001 Gibson SE is open from 7:00 AM to 7:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight.
What delivery services does this McDonald's offer?
This McDonald's provides delivery including curbside pickup, same-day delivery, and no-contact delivery options.
How can I order McDonald's for delivery or pickup?
You can order using the McDonald's App, accessible via Apple or Android app stores, or online through their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a rewards program?
Yes, MyMcDonald's Rewards allows you to earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available to customers at this McDonald's location.
What nearby fast food options are around McDonald's at 5001 Gibson SE?
Nearby fast food options include Burger King, Sonic Drive-In, Twisters Burgers and Burritos, and Taco Bell, providing various choices if you want to compare menus or try different cuisines in the area.
Are there any nearby automotive services close to this McDonald's?
Yes, nearby automotive services include A-Plus Automotive, Vehicle Maintenance Plans LLC, Lightning Auto & Truck Repair, VO-C-O'S, and High Desert Automotive Repair, convenient if you need vehicle care while grabbing a meal.
What points of interest can customers visit near McDonald's at 5001 Gibson SE?
Customers can visit nearby landmarks such as Chevy On A Stick monument and the Albuquerque Rail Yards for arts and entertainment before or after their meal.