McDonald's

3.6
1730 reviews
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Business Details

5301 Quail NW, Albuquerque, NM
87120, United States
(505) 839-4024
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5301 Quail NW, Albuquerque, NM
87120, United States

Hours

Reviews

3.6
1,730 reviews
5 stars
641
4 stars
354
3 stars
344
2 stars
140
1 star
251

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.

Cleanliness and Environment

The restaurant's cleanliness and atmosphere received mixed reviews, with some finding it clean and others describing it as uninviting.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh items while others received cold or stale food.

Refills and Amenities

Customers expressed dissatisfaction with the lack of drink refills and the removal of the play area for kids.
  • CM
    Crystal Mares
    Nov 14, 2025
    1.0
    Waited for over 10 minutes although I placed my order on the app. In the end for my order to be sitting on the back counter. Manager seen my family and I waiting at the counter but didn’t even bother to ask what I was waiting on- though we did need to use the restroom and needed a code. Poor customer service in the dining area and drive thru as customers kept coming in stating items were missing from their order. Food quality was also poor as our nuggets didn’t look appetizing and fries were not good.
  • RN
    Rocky Nitro
    Nov 8, 2025
    5.0
    Cleaner than other McDonald’s in the area. Food is delicious at this location. Thank you.
  • RR
    Robert R
    Nov 3, 2025
    5.0
    I'm 52 years old and I have been buying McNuggets for a long long time. The nuggets that were sold to me here at this location were the best and the most fresh I've ever tasted in my entire life. In fact, all the food was super super fresh
  • JH
    Jody H
    Oct 31, 2025
    5.0
    At Coors Blvd and Quail Rd NW. Stopped by the drive up for a quick pickup.Very good employees, the young lady at the window was dressed up for Halloween as a crayon.I asked if I could take her picture as I was going to rate this location.as very good,sure she said! I told her I rate different places on Google Map with way over a million views+photos.
  • CS
    Cody S
    Oct 21, 2025
    3.0
    This McDonald's doesn't have a customer accessible fountain drink machine.
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Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 5301 Quail NW, Albuquerque?

McDonald's at 5301 Quail NW is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 5301 Quail NW has a drive-thru open 24/7.