Brand Certified
McDonald's
3.6(1752 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5301 Quail NW, Albuquerque, NM
87120, United States
Certified by McDonald's • Feb 22, 2026
(505) 839-4024
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,752 reviews
5 stars
646
4 stars
356
3 stars
346
2 stars
143
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly during late hours.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about stale or poorly prepared items.
Cleanliness and Environment
Several customers noted cleanliness issues and an uninviting atmosphere, particularly in the dining area.
Management Issues
There were complaints about unprofessional management and lack of accountability, contributing to a negative customer experience.
- MWMikey Westside4 days ago1.0Don't bother using the curbside pickup method when you order on the app. They will not bring it out to you. After a while you'll get tired of waiting and either go inside or to the drive-thru; which is ultimately what they want but won't tell you.
- AGAledia GeehanFeb 17, 20265.0amazing customer service Angel was very helpful and made sure we were well taken care of and kept the lobby looking nice and clean!
- JTJisel TorresFeb 5, 20261.0Worstttt customer service very rude including the manager i paid for a macchiato they gave me coffee the started speaking spanish being rude thinking i didnt understand them . Don’t recommend this location
- MJMarcos JeantetteJan 24, 20261.0Worst McDonald’s. Save your money. People don’t care about how your food is made and when you tell them they laugh at you. Plus charging for sauce that is supposed to come with the meal is crazy!!
- JMJonathan MeyersJan 16, 20262.0I normally go into this location and service and food is usually good. This morning in at 415 am, the breakfast meal was really off tasting. Like the food was perhaps expired? Didn't taste right so I discarded after the first bite hoping I dont get sick. I did ask for cream and sweetener and I never get it in my coffee but I usually just let that slide. But since im writing this, why not input it. Mickey Ds is usually consistent, but not today.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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