McDonald's

3.2
1434 reviews
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Business Details

3701 Las Estancias Court SW, Albuquerque, NM
87105, United States
(505) 873-6135
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3701 Las Estancias Court SW, Albuquerque, NM
87105, United States

Hours

Reviews

3.2
1,434 reviews
5 stars
461
4 stars
244
3 stars
205
2 stars
136
1 star
388

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor handling of mobile app orders.

Food Quality

Customers expressed dissatisfaction with the quality of food, often receiving cold or stale items, and inconsistent preparation.

Cleanliness and Atmosphere

While some reviews noted cleanliness, others mentioned unkempt conditions and a lack of attention to the dining environment.

Operational Issues

Several customers experienced frustration with the restaurant's hours, including early closures and unresponsive service during late hours.
  • HL
    Hailey Lammers
    Nov 8, 2025
    1.0
    Dumbest person on cashier today messed up my order three times I had corrected her and charged me extra. And still got it wrong. Made my already horrible day 10 times worse.
  • FV
    Francisca Valdez
    Oct 7, 2025
    1.0
    They don’t know how to enter codes so you can use your rewards so I end up not getting what I wanted because the app won’t let you and they are rude about it. This had happened twice to me
  • OO
    Octoberbrandi
    Oct 5, 2025
    1.0
    Speaking in front of people in Spanish because you think they don’t understand what you’re saying is beyond just being bad at your job. It’s disrespectful and makes you look ignorant. This location needs to train their staff.
  • CR
    Constitutional Republic
    Oct 3, 2025
    2.0
    Albuquerque must have an out-of-control vagrant problem and McD's is trying to manage their challenge. Everything is locked (the restroom). They were short employees and it took about 10 minutes to get our to-go order. Fries were cold. Not impressed with the product, service or atmosphere. There's a better McDonald's 😌
  • LF
    lorraine flores
    Oct 2, 2025
    1.0
    The lady taking my order removed my discount from my ticket after I scanned it from my app. She proceeded to blame my app saying it wasn't her fault, it was the app. So the price was totally wrong. After explaining to her that it was wrong she continued to tell her co worker in spanish that " I want to eat but didnt want to pay for it. Little did she know I speak Spanish and understood everything she was telling her co worker. I would highly recommend employees get training in customer service. This employee had zero customer service skills. That will be the last time I go to this Mcdonalds.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3701 Las Estancias Court SW?

McDonald's operates daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 6:00 AM to midnight.