Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant and play area, suggesting a lack of proper cleaning.
Food Quality
Customers expressed dissatisfaction with food freshness and temperature, with several mentioning cold or old food items.
Staff Training
Several reviews pointed out that staff appeared untrained or inexperienced, leading to frequent order mistakes and poor customer interactions.
Location Challenges
The presence of homeless individuals outside the restaurant was frequently mentioned, creating an uncomfortable atmosphere for some customers.
MG
Melissa Gomez
1 day ago
1.0
Honestly if I could give this place 0 stars I would. Thier employee and manager are unprofessional and rude and try to con me out of money. The employe for one was just laughing in my face ,because the manager try telling me I owe them 1.05 I was confused because I have the mcdonald's app and I had a code for a free breakfast sandwich so I asked the manager why is it 1.05 i thought it was supposed to be free she said because I added cheese. I said oh I didn't know you guys charge for cheese on the breakfast sandwiches and I asked if she could just take off the cheese. She just shook her head and the employee bursted out laughing. Like I felt very judge in this situation. Like I didn't know using my mcdonald's app to get a free sandwich would cause someone to laugh in my face. Not everyone is in good financial condition. Just because I didn't pay for it doesn't give mcdonalds employees to act so self righteous. To also point out i asked for my recipet and on the receipt it says add xheese with 0.00. So why did that manager try charger me 1.05? I just don't understand.
They also don't know how to do their job correctly as they didn't even ask for a code I had to tell them. Like why have a sign out for the customers to give the employees a code if the employees dont even care to ask or act very rude when you do use a code.
Never have I ever had any type of experience like this at any other mcdonald's. Im from phoenix arizona and thats a big city with a lot of rude people. This is new mexico a small town compared to arizona.
If you want to get treated like trash then I wouldn't recommend coming here. Go to different franchises some are family own and at least they will treat you better.
SG
Sandra Galindo-Hernandez
Jan 1, 2026
1.0
Fries are old, food is cold & tea is weak!
JR
Joseph Romero
Dec 22, 2025
1.0
Ordered breakfast before 4 other orders only to receive our order 5 minutes after the 4 orders after ours. Was given Apple pies for getting our order later. Still doesn't make it right, should be able to get order timely and not after others ordered behind us... 🙄 😒 😑
EC
Eric Chavez
Dec 13, 2025
5.0
Has a plat place for the kiddo!
ER
Ezequiel Rivera
Dec 7, 2025
1.0
Brought the kids to play but the play area was disgusting as well as the rest of the restaurant. Doesn’t seem like it gets cleaned. You ask the staff to clean and they give you napkins to do it yourself.
What are the regular opening hours of McDonald's at 3445 Isleta SW, Albuquerque?
McDonald's at 3445 Isleta SW is open every day from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM, and you can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's at 3445 Isleta SW offer curbside pickup or contactless delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place a mobile order for McDonald's?
You can order through the McDonald's app available on Apple and Android devices or use the direct order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What nearby fast food options are available around McDonald's at 3445 Isleta SW?
Nearby fast food restaurants include Bob's Burgers, Burger King, KFC, Little Caesars Pizza, and Pizza Hut, giving you several dining choices in the area.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K Gas Station and Corner Store are nearby, useful for quick stops before or after your meal.
What entertainment or services nearby can I visit along with McDonald's?
You can visit Redbox rental kiosks for movies or check out nearby services like Oak Street Health and Walgreens pharmacy while in the area.