Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or old food, with frequent complaints about incorrect items and poor preparation.
Cleanliness
Customers noted unsanitary conditions in the restaurant and play area, with some stating that staff did not clean when requested.
Staff Training
Several reviews highlighted a lack of training among employees, leading to mistakes in orders and poor customer interactions.
Location Issues
Frequent mentions of aggressive panhandlers outside and issues with the drive-thru service, including long waits and miscommunication.
ND
Noemi Delgado
4 days ago
1.0
Food didn't taste how it was supposed to
SP
Seternal Prophet
Feb 4, 2026
2.0
This location will without fail not give you something I have not gotten a frape multiple times with out fail also you will never get a straw or sauces guarantee. How am I supposed to eat nuggets without sauce ?? Such disappointment
JB
Jose Barrios
Jan 21, 2026
1.0
Went for a large coffee 8 sugar 8 cream and it took me 10 minutes to get it and they gave me a large black coffee
MG
Melissa Gomez
Jan 10, 2026
1.0
Honestly if I could give this place 0 stars I would. Thier employee and manager are unprofessional and rude and try to con me out of money. The employe for one was just laughing in my face ,because the manager try telling me I owe them 1.05 I was confused because I have the mcdonald's app and I had a code for a free breakfast sandwich so I asked the manager why is it 1.05 i thought it was supposed to be free she said because I added cheese. I said oh I didn't know you guys charge for cheese on the breakfast sandwiches and I asked if she could just take off the cheese. She just shook her head and the employee bursted out laughing. Like I felt very judge in this situation. Like I didn't know using my mcdonald's app to get a free sandwich would cause someone to laugh in my face. Not everyone is in good financial condition. Just because I didn't pay for it doesn't give mcdonalds employees to act so self righteous. To also point out i asked for my recipet and on the receipt it says add xheese with 0.00. So why did that manager try charger me 1.05? I just don't understand.
They also don't know how to do their job correctly as they didn't even ask for a code I had to tell them. Like why have a sign out for the customers to give the employees a code if the employees dont even care to ask or act very rude when you do use a code.
Never have I ever had any type of experience like this at any other mcdonald's. Im from phoenix arizona and thats a big city with a lot of rude people. This is new mexico a small town compared to arizona.
If you want to get treated like trash then I wouldn't recommend coming here. Go to different franchises some are family own and at least they will treat you better.
What are the regular opening hours of McDonald's at 3445 Isleta SW, Albuquerque?
McDonald's at 3445 Isleta SW is open every day from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Can I order McDonald's delivery from this location?
Yes, delivery is available daily from 6:00 AM to 10:30 PM, and you can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's at 3445 Isleta SW offer curbside pickup or contactless delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place a mobile order for McDonald's?
You can order through the McDonald's app available on Apple and Android devices or use the direct order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What nearby fast food options are available around McDonald's at 3445 Isleta SW?
Nearby fast food restaurants include Bob's Burgers, Burger King, KFC, Little Caesars Pizza, and Pizza Hut, giving you several dining choices in the area.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K Gas Station and Corner Store are nearby, useful for quick stops before or after your meal.
What entertainment or services nearby can I visit along with McDonald's?
You can visit Redbox rental kiosks for movies or check out nearby services like Oak Street Health and Walgreens pharmacy while in the area.
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