McDonald's

3.5
1353 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2305 Central Ave NW, Albuquerque, NM
87104, United States

Hours

Reviews

3.5
1,353 reviews
5 stars
503
4 stars
257
3 stars
247
2 stars
113
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Staff Attitude

There were numerous complaints about rude and unprofessional behavior from employees, impacting customer experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out issues with food quality and preparation.

Customer Experience

Mixed reviews on overall experience, with some praising exceptional service while others reported significant issues.
  • JG
    Julie Garcia
    Nov 4, 2025
    3.0
    This place bothers me bc no matter how busy or not they always take my money at one window than have me pull up to the last window and seems like they forget abt me?? Evn whn my orders small a drink evn they have me pull up n im left waiting n waiting n waking and still waiting!! They prob have me pull up so it can look like their pushing orders out quick n have no line but it’s bs
  • GR
    Gianni Rogers
    Nov 1, 2025
    4.0
    The fries were fresh and I love that
  • AB
    Anthony Boatwright
    Oct 24, 2025
    1.0
    Placed a mobile order for pickup at counter and was locked out until 20 after 6 while on my way to a greyhound. Let 2 others in the lobby before I was let in. Very rude and why was I left out?!?!
  • HW
    Hexing Witch
    Oct 14, 2025
    2.0
    I hate having to leave bad reviews. But your workers dont work fast enough to be considered a fast food establishment.... waited almost 15 min for my order because yall just take care of drive thru then you run out of tea..... like good workers would have it ready. And if not and bad time... hustle. People come for fast food... not restaurant slow food. 😒 haven't had a good mcdonalds visit in awhile.
  • JC
    Jerry Candelaria
    Sep 28, 2025
    1.0
    Ordering machines didn't work when I went to the counter I waited over 20 minutes from the lady finally came she didn't speak English not a place to get food

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's have drive-thru service?

Yes, the drive-thru is open daily from 5:30 AM to 11:00 PM.