McDonald's

3.3
1908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Lomas Blvd NE, Albuquerque, NM
87102, United States

Hours

Reviews

3.3
1,908 reviews
5 stars
637
4 stars
328
3 stars
365
2 stars
171
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to customer requests.

Cleanliness

Customers expressed concerns about the cleanliness of both the inside and outside of the restaurant, including reports of human waste near the entrance.

Speed of Service

Some customers noted that service was fast, especially during busy times, but this was inconsistent with other reports of long wait times.

Food Quality

While some customers enjoyed their meals, others complained about cold food, incorrect items, and overall poor food quality.
  • AA
    Anthony
    Nov 18, 2025
    4.0
    Quick place to get a bite to eat.spicy chicken and a cheeseburger.Always good.Service was good.Atmosphere was ok locals and travelers.Price went up but not to bad.Order came quickly.Cleanliness was good.A good visit thank you
  • AD
    Albuquerque Diner
    Nov 4, 2025
    1.0
    Mobile ordering doesn't work here.
  • GR
    Guilbert Pérez Rodríguez
    Nov 2, 2025
    1.0
    I ordered through the mobile app, sat down with my wife and child to wait for our food to be brought to the table—because that’s what I requested—and no one came. They just put the coffees and food in a bag and left it on a counter. Unbelievable—anyone could’ve taken it. Anyway, here go my glorious 1 star. I’d give zero if I could.
  • SM
    Steven Marin
    Oct 24, 2025
    1.0
    What the heck. I ordered food from here today. ..the food shows up damaged with soda on my food. Wet ..I reported the dasher and I plan to call corporate for unprofessional service
  • AM
    Angelo Medina
    Oct 11, 2025
    1.0
    At around 6:20 on 10-11-2025 Miss Susanna my wife was instructed by the general manager to take the kid outside because she was being too loud my wife went outside to let my daughter come down went outside my daughter almost fell on a piece of poop that was outside of McDonald's on the front on the sidewalk when the general manager went outside to deliver food to a customer my wife politely informed her that there was human feces on the sidewalk outside of the store that my daughter almost fell on just thought I'd let you know.. the general manager came off rude and said she didn't have time to worry about poop on the sidewalk... Then when my wife came inside and asked for straws she said she could only give her too but we had four drinks when I went up to let the manager know about the two straws Shane for me that she wasn't going to give me that when I asked her for her name and the store number she refused to give me that as well I then asked politely that an apology goes a long way but that she doesn't have to do it if she doesn't want to that is fine but my wife deserves an apology she said no she was not going to apologize I said that's okay you don't have to but the cleanliness of the store also includes the outside as well as the inside and I don't understand the big deal about the two straws I informed her would I be leaving a review and that I think she was unprofessional and that I think she could have handled it better if higher up receive this they might want to get another person in charge my order was 664 table 34 on 10-11-2025 at 6:17 p.m. nobody seemed to have their name tag on except for Mr Tom Tomas is very nice and polite

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 300 Lomas Blvd NE, Albuquerque?

McDonald's is open daily from 6:00 AM to 8:00 PM.

When is the McDonald's drive-through open?

The drive-through is open Monday to Friday from 5:00 AM to midnight, and on weekends from 6:00 AM to midnight.