Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,317 reviews
5 stars
759
4 stars
458
3 stars
441
2 stars
182
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent order mistakes, leading to frustration and disappointment.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold items, incorrect orders, and even raw food.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms, contributing to a negative dining experience.
Staff Attitude
Customer interactions with staff were often described as dismissive or rude, with reports of staff being unhelpful or disrespectful.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly staff and good service during their visits.
- AVAdtiannr Vidal1 day ago3.0Ordered a egg, bacon, biscuit combo and 2 extra potatoes. Got a mcgriddle that was so greasy even the wrapping was greasy. The potatoes were not only cold but greasy. They said bring it back but too late to do the and get breakfast.
- JTJacqueline Thrasher4 days ago1.0I have traveled all over the United States and thisbis by far the worst McDonalds to ever exist!!! Service is shitty, they don't take mobile orders, they don't serve orders correctly, you have to be buzzed into the bathroom and these crazy people told me I had to pay an extra dollar TO GET SOME ICE PUT IN MY COFFEE!!!!! This should be shut down and completely restaffed
- NDNathan DipboyeOct 28, 20251.0Stood for service for fifteen minutes and no one helped me. Lazy good for nothing staff and management
- ACAmie ChavezOct 18, 20251.0Went thru drive up handed cashier cash and I flew from her Hand instead of her saying anything she closed window wasn’t to trained in cashier position for bizy drive throw as car back up and driving off then nice young man gave me my order and I was just gonna take it for what it was got home and it was completly wrong order got honey mustard instead of hot fries cold no salt McDouble was suppose have xtra onions xtra pickle what I got was McDouble with mayo n ketchup so at that point I called she stated her name was josyln and that she was morning manger ther afternoon manger told her about what wrong with order she stated go back so loaded up went back and at that time I beilve she stated her name is josyline name tags would clear that up as I feel she didn’t want her name released as she stated she minor I’m all for younger kids working but take time do it rit ther was plenty of emplyees for it to run smooth looked like everyone chit chat ing and no concern for quality of us the people extremely disappointed a title in front of your name doesn’t mean you know what you doing crew was hurting due to lack of guidance Do better that’ all
- TCTaylorRae Kane (Cat)Oct 15, 20255.0My family was on a long drive out between states. Stopped off for food and to refuel mentally. Staff was great, quick to assist, quick to answer any questions we had. We've had plenty of McDonald's in the past — what my husband and I lovingly refer to as being "made with hate" when it's sloppy is our status quo — can confirm this place made all the food fresh and with love. Ignore the hate comments. This place was great.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location in Albuquerque, NM?
The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this location has a drive-thru open daily from 5:00 AM to 11:00 PM Sunday through Thursday and until midnight on Friday and Saturday.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's delivery or pickup from this location?
You can order via their delivery website or use the McDonald's app available on iOS and Android for curbside pickup and delivery.
Where is this McDonald's located in Albuquerque, NM?
It is located at 13301 E Central NE, Albuquerque, NM 87123, USA.
What nearby hotels are close to this McDonald's for travelers who want a meal option nearby?
Nearby hotels include Quality Inn, Days Inn, Desert Sands Inn & Suites, Econo Lodge East, Travelodge, Budget Host Inn, Motel 6, and Tramway Inn.
Are there other dining options close to this McDonald's in Albuquerque?
Yes, nearby dining options include another McDonald's, Waffle House for breakfast and brunch, Starbucks coffee shop, Einstein Bros. Bagels, and Dion's Pizza.
What nearby services could customers access before or after visiting this McDonald's?
Customers could visit The UPS Store 0620 for shipping, Great Clips for hair services, PNC bank, Tractor Brewing Company Four Hills Taproom for brewery visits, and T-Mobile for phone services.