McDonald's

3.4
2333 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13301 E Central NE, Albuquerque, NM
87123, United States

Hours

Reviews

3.4
2,333 reviews
5 stars
765
4 stars
460
3 stars
441
2 stars
185
1 star
482

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude and dismissive service, with many experiencing incorrect orders and a lack of accountability from staff.

Order Accuracy

A significant number of reviews mentioned consistent problems with order accuracy, including missing items and incorrect food.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like cold items, greasy meals, and even raw food.

Safety Concerns

Some reviews highlighted safety concerns regarding the location, mentioning unsavory individuals loitering and a need for security.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food on certain occasions.
  • EV
    Erik Vazquez
    4 days ago
    1.0
    Ok so I pulled up and order a simple number 2 with large coffee NO sugar, the guy repeats my order ok large coffee NO sugar, got my order drove off and took a zip of my coffee and boom sugar in my coffe
  • DC
    Daniel Canady
    Dec 31, 2025
    1.0
    Employees taking turns sneezing in drive thru orders cup before serving guest this morning
  • ZE
    Zach Englebert
    Dec 21, 2025
    1.0
    It's not a safe location. There is usually someone hanging out next to the drive through speaker harassing customers. This location needs security.
  • AH
    Alexander Hannaweeke
    Dec 21, 2025
    2.0
    They have the worst customer service always trying to rush you through your order an they dont even get the order right
  • ZZ
    Zebane
    Dec 8, 2025
    1.0
    Foodwise the single worst fast food location ive ever visited. Now im not a massive mcdonalds fan but I like it. The food i got stopping by here was inedible, it tasted like it had gone bad and would make you sick not merely taste unpleasant. Also I had to wait half an hour to get it but thats fair enough when a place is so busy. but id rather be sent away than given food like that.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Albuquerque, NM?

The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery service is available daily from 6:00 AM to 10:45 PM Sunday through Thursday, and until 11:45 PM on Friday and Saturday.