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McDonald's

3.5
(931 reviews)
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Business Details

12601 Montgomery NE, Albuquerque, NM
87111, United States
(505) 299-5297
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12601 Montgomery NE, Albuquerque, NM
87111, United States

Hours

Reviews

3.5
931 reviews
5 stars
356
4 stars
171
3 stars
150
2 stars
72
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported unsanitary conditions.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while criticizing overall management.

Order Accuracy

Several customers expressed dissatisfaction with missing items or incorrect orders, particularly when using the app or drive-thru.
  • NW
    Nathan White
    Dec 3, 2025
    3.0
    The food was okay service sucked. It was very slow. And the people worked there, acting like they didn't give a care
  • JE
    jubilee e
    Nov 15, 2025
    1.0
    Oatmeal gave me food poisoning!
  • EG
    Elexus Garcia
    Oct 29, 2025
    1.0
    They were out of boo baskets. I ordered two monopoly meals and didn’t get anything to play. Missing straws for all drinks. Gave Diet Coke instead of Coke. Food was cold. This location is going downhill fast.
  • CB
    crazy beyful
    Oct 22, 2025
    5.0
    I love when Micky Ds was more of a kid place for kids. I wish there was playground for them still. I know there r some. McDonald's that's still have them. But they need to bring it back ❤️
  • HJ
    Heidi Jones
    Oct 8, 2025
    3.0
    Always check your food before eating, is all I can say. Found this piece of plastic from a bag IN my snack wrap.
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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