Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,599 reviews
5 stars
902
4 stars
521
3 stars
511
2 stars
187
1 star
478
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or stale food, while others enjoyed their meals.
Cleanliness
The cleanliness of the facility received positive remarks, with some customers noting a clean dining area and play area.
- GMGREG MALAFRONTEDec 16, 20251.0Poor customer service took over 30 min to get someone to help when they did they were rude and the kiosk froze and took our code and we could not use that code again.. terrible customer service
- BBByRi0TDec 7, 20251.0Didn't know they hired Hellen Keller in the back, how do you forget the nuggets but not the sauce FOR THE NUGGETS
- ADAdrian DixonDec 7, 20255.0As with any McDonald’s, it depends on who’s working that day, but for the most part, I get my food correctly and the people at the drive-through window are very friendly
- ASAnnie SanchezDec 3, 20252.0Waited in drive thru line for 15+ mins only to get a cold stale burger that had this in it on my first bite. It was wadded up and I unwrapped it to see what it was.
- SMScott MeeksDec 2, 20251.0Do not go to this location. We waited for 30 minutes in the mobile pick up parking and no one ever came out. I went inside twice and the crew wouldn’t even meet anyone’s eyes. They wouldn’t staff the register and they wouldn’t help anyone waiting. They just ignored us. We gave up after half an hour and couldn’t get a refund through the app. Amazingly bad service and zero consideration given to the dozen plus people waiting on their food.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 11824 Lomas Blvd NE, Albuquerque?
McDonald's is open daily from 6:00 AM to 11:00 PM.
During which hours is the McDonald's drive-thru service available?
Drive-thru is open Monday to Thursday and Sunday from 4:00 AM to 1:00 AM, and on Friday and Saturday from 4:00 AM to 3:00 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery daily from 6:00 AM to 12:30 AM, except Friday and Saturday when delivery runs until 1:30 AM.
What types of pickup and delivery services does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Lomas Blvd NE?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play for mobile ordering.
What facilities and services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gas stations near this McDonald's that customers can visit?
Yes, nearby gas stations include Texaco with Techron, Chevron, Texaco Station Albuquerque, Circle K, and Phillips 66 Gas.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Taco Bell, Stripes Burrito Company, and Burger King, offering convenient alternatives or complementary dining choices.
Are there any grocery stores or coffee shops near McDonald's for additional conveniences?
Yes, customers can find Shameless Snacks (supermarket), Albertsons Market, Donut Mart, and Hastings Hardback Cafe nearby for groceries and coffee.