McDonald's

3.3
2533 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 North 98th Street, Albuquerque, NM
87121, United States

Hours

Reviews

3.3
2,533 reviews
5 stars
812
4 stars
483
3 stars
415
2 stars
233
1 star
590

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

Many reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Customer Service

Numerous customers experienced rude or unhelpful staff, leading to dissatisfaction with service.

Order Accuracy

There were multiple instances of incorrect orders, missing items, and issues with special requests not being honored.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and flies in the dining area.
  • MC
    Mia Cullen
    1 day ago
    1.0
    Employees talked to friends rather than waiting costumers, gave out free ice creams to their friends, and didn’t a knowledge us the whole time. We tried to get their attention multiple times but were ignored and when we finally did get a chance they grabbed a bag that had been sitting there since we came in. Over all it was an unenjoyable experience with rude employees. Would not recommend.
  • JE
    Joe Escamilla
    Nov 17, 2025
    1.0
    I am an door dash driver and Everytime I come to this location all the employee park in our doordash spots
  • KM
    Kate Marie
    Oct 30, 2025
    1.0
    Took forever to get a kids meal and a double cheeseburger, and then they have this dude come to the window to order and pay. Had us waiting 15 minutes just to open the window and ask what our order was again
  • MG
    meressa garcia
    Oct 25, 2025
    1.0
    Did a pick up order had to go inside because the drive through was packed the manager working didnt think I understood Spanish and was talking crap telling the guy its a drive through order dont give them the food so I let her know I understood what she was saying also workers eating on the line
  • JM
    Joy Martinez
    Oct 23, 2025
    1.0
    Awful store very rude people. Had a problem with my order called to fix it they were rude told me to call door dash that it was not there problem. Then my husband went it to try to fix the problem,ORDERED again then ask to speak to a manager. Theses kids and the dashers all surround my husband as if he was gonna do something to the little boy. I will not order from this place again. The young mangers they have there are rude and do not put there customers first. Also the person who does the hireing needs to check out there employees first befor hireing. Like look at social apps and see who they jave working for them. Also this is the last McDonald's going out of Albuquerque or the first comming in wouldn't cooperate want this McDonald's to be top notce. In stead of most saying that this is the worst.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru open at this McDonald's, and what are its hours?

Yes, the drive-thru is open 24/7 at this location.