McDonald's

3.3
2541 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 North 98th Street, Albuquerque, NM
87121, United States

Hours

Reviews

3.3
2,541 reviews
5 stars
817
4 stars
483
3 stars
416
2 stars
233
1 star
592

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold or old food, with some customers expressing disappointment in the overall quality of their meals.

Cleanliness

Several customers noted cleanliness issues, particularly in the restroom and dining areas, which detracted from their experience.

Inconsistent Experience

While some customers had positive experiences with quick service and good food, many others reported long wait times and poor service, indicating inconsistency.
  • RD
    Reanna D
    2 days ago
    1.0
    Ordered ahead through my app at 510am. No one was waiting or in line at the time of my arrival. But still had to wait 15 mins for my order. My apple pie wasn’t even warm. And it was very dry and stretchy.
  • AB
    adrian botello
    Jan 3, 2026
    5.0
    Best customer service, made sure i had everything in the bag. Lady was nice at the 2nd window. I really recommend this mcdonald’s!
  • JS
    J (Sarge)
    Jan 1, 2026
    1.0
    The food was cold. The fries tasted like they had been sitting in cold oil (don't all how I know). The employee at the first window was rude. The only redeeming quality was the young man at the 2nd window smiled when I wished him a nice evening.
  • RR
    Rissa
    Jan 1, 2026
    5.0
    we went to mcdonalds at 10:30pm, we were having a rough night, went to get food. the wait was long however, the worker was super respectful throughout the entire time we werre there. looks like they were super understaffed. so great job to the people working this new years night, and management, hire more people for night crew! you dont want to lose your good workers by over working them!
  • FR
    Fish Robles
    Dec 21, 2025
    1.0
    It’s crazy that the 98th location never has ice cream! I live right around the corner and I come here at least three times a week and they never have ice cream.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru open at this McDonald's, and what are its hours?

Yes, the drive-thru is open 24/7 at this location.