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McDonald's

3.3
(2550 reviews)

Business Details

150 North 98th Street, Albuquerque, NM
87121, United States
(505) 831-1571
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 North 98th Street, Albuquerque, NM
87121, United States

Hours

Reviews

3.3
2,550 reviews
5 stars
821
4 stars
485
3 stars
417
2 stars
235
1 star
592

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for food, especially during late hours, with some experiences exceeding an hour.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about old fries and incorrect orders being common.

Customer Service

There were numerous complaints about rude staff and poor customer service, with some customers feeling ignored or dismissed.

Cleanliness

Several reviews highlighted issues with cleanliness, including unsanitary conditions in the dining area and restrooms.

Inconsistent Experience

While some customers praised the service and food, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • MC
    Monica Chavez
    6 days ago
    3.0
    As a grubhub driver why have instructions for lockers and codes if you dont use them... instead hold the order for drive thru when your instructions specifically says dont use drive thru. I can be how the food was.
  • CA
    Cassandra Apodaca
    Feb 19, 2026
    1.0
    Horrible food and customer service every time that I come here to eat or pick up an order. I am treated bad by the cashiers or the customer service people. They take forever to even acknowledge me. And then they stare at my phone while I confirm the orders like I'm a thief. I will never eat McDonald's again because of how I am treated when I come here so enjoy turning customers away from wanting to give You guy's business.
  • NS
    Naomie Salazar
    Feb 19, 2026
    2.0
    I went to McDonald's with my dad a couple of times. The people taking order were nice and friendly. The first time, the worker asked if we had anything smaller than a $20 because he couldn't break a $100 bill. He was rude about it, so we just left. The second time was pretty much the same deal. The worker seemed annoyed by the $100 bill again. He took it in a rude way and had to get someone else to give him change. I get that big bills can be a pain, but people don't always have smaller bills, and there's no need to be have attitude.
  • PM
    Pat Minor
    Feb 16, 2026
    2.0
    My husband and I got a steak, egg, and cheese bagel each. When we unwrapped them, his sandwich had 2 bottoms of the bagel, mine had 2 tops. The food was pretty bland.
  • KF
    Kenyatta Funches
    Jan 28, 2026
    1.0
    Waiting for food at this location is like waiting for one French fry to fry at a time. Hour long waits are a good day. Dashers beware accepting orders at this location is not worth it if you are not being paid by time. Avoid this location after hours at all cost.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru open at this McDonald's, and what are its hours?

Yes, the drive-thru is open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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