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McDonald's

3.3
(1356 reviews)

Business Details

(505) 630-3310
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1120 Indian School Rd NE, Albuquerque, NM
87102, United States

Hours

Reviews

3.3
1,356 reviews
5 stars
430
4 stars
263
3 stars
246
2 stars
111
1 star
306

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback indicates a significant decline in service quality, with many customers experiencing rude staff and long wait times.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold meals, stale items, and overall inconsistency.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Customer Experience

Mixed reviews on customer experience, with some praising friendly staff while others reported rude interactions and poor management.
  • JM
    Judy Manzanares
    Feb 19, 2026
    3.0
    The last 3 times at this McDonald's Restaurant is kinda disappointing. Looking forward to a hot meal, my fault I didn't cook today, but burger and fries are literally NOT hot off the grill. Not doing this again. Staff is friendly.
  • FG
    for grammy
    Feb 3, 2026
    5.0
    If ur gonna order here, go during the night shift they actually make everything right. The morning shift sucks, these kids dont know how to work 😭
  • NR
    Natasha Romero
    Feb 1, 2026
    1.0
    Ordered a small iced Carmel latte w extra Carmel drizzle, drive thru worker had me move up and waited 10 minutes for a nasty coffee without my extra drizzle. So frustrating how these kids don’t pay attention to orders and forget that you’re waiting for your order.
  • MW
    Martin Whitman
    Jan 22, 2026
    1.0
    Empty cars in all the mobile/curbside spots presumably to prevent having to serve those customers
  • EE
    EJR
    Dec 26, 2025
    1.0
    Currently here at the drive through on my lunch break been waiting for about 10 minutes already just for the employee at the window to tell me its going to be an event longer wait because she needs her managers finger print to continue the transaction but she said her manager left. What kind of manager leaves their crew in the middle of a rush. Not to mention when I got to the second window there where 3 guys standing there debating what order is next . I would think with the 10 minutes I was waiting they would have it together but nope. Very incompetent employees tonight.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1120 Indian School Rd NE, Albuquerque?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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