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Jimmy John's

3.2
(364 reviews)
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Business Details

2132 CENTRAL AVE SE STE A, ALBUQUERQUE, NM
87106, United States
(505) 387-3400
https://locations.jimmyjohns.com/nm/albuquerque/sandwiches-4840.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
2132 CENTRAL AVE SE STE A, ALBUQUERQUE, NM
87106, United States

Hours

Reviews

3.2
364 reviews
5 stars
136
4 stars
55
3 stars
26
2 stars
30
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over an hour for their orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unresponsive management.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and food quality concerns, including stale bread and improper food handling.

Management Issues

Feedback indicated a lack of effective management and training, contributing to the overall negative customer experience.
  • FR
    fen root
    Feb 2, 2026
    1.0
    Would give 0 stars if I could. Close the store down and try again. Going to Jimmy John’s anywhere on the east coast, they have your order ready before you’re even done paying. Here there’s a 40-minute wait with no one else even in the store. Laughable.
  • AA
    AyooStasia
    Jan 30, 2026
    4.0
    I enjoy coming to Jimmy John’s but at this location they insist on filling up my drink instead of handing my cup to me to let me and then they put a ton of ice and don’t fill it up?? Drinks are so expensive and really bump up the price and I’m too socially awkward to just go dump it out and do it myself the way I would like so I’m stuck with a drink that is 80 percent ice and only filled up 3/4th of the cup.
  • JL
    Juan Fidel Larrañaga
    Jan 28, 2026
    5.0
    Friendly and Fun
  • DC
    dav ce
    Dec 31, 2025
    1.0
    Don't they know how to put napkins in the bag? Just as sorry as McDonalds
  • RG
    Rebecca Giron
    Dec 12, 2025
    1.0
    Incredibly slow, it took 40 minutes for an order. Simple coaching of staff would help them to communicate and apologize for long waits. It's sad to see the employees stressed and working hard, but this "new management" needs to offer more support, training, and better scheduling.
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Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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