Business Details
About
Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service
Location
Hours
Reviews
3.2
360 reviews
5 stars
135
4 stars
54
3 stars
25
2 stars
30
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for orders and deliveries.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of communication.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, stale ingredients, and overall dissatisfaction with the quality.
Management Issues
Feedback indicated problems with management, including lack of support for staff and poor handling of customer complaints.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
- DCdav ceDec 31, 20251.0Don't they know how to put napkins in the bag? Just as sorry as McDonalds
- RGRebecca GironDec 12, 20251.0Incredibly slow, it took 40 minutes for an order. Simple coaching of staff would help them to communicate and apologize for long waits. It's sad to see the employees stressed and working hard, but this "new management" needs to offer more support, training, and better scheduling.
- FMFrank MaestasNov 5, 20255.0Came to jimmy johns and had an amazing experience! The DM Violet and her crew were so kind and kept a VERY clean restaurant! Definitely recommend!
- JGJohnny GonzalesNov 5, 20251.0I guess new managment doesn't always mean a good thing... Order took forever and came out incorrectly.
- SWSean WinthropNov 1, 20251.0Horrible delivery experience. Drink was watered down and items were missing. Called the store and they claimed they would call the district manager to try to make things right.. now I know why I hardly order jimmy johns. Order was left on doorstep and was not requested to be. This place is awful!