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Five Guys

4.3
(792 reviews)

Business Details

3400 Nm 528 Nw, Albuquerque, NM
87114, United States
(505) 899-0850
https://restaurants.fiveguys.com/3400-nm-528-nw

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3400 Nm 528 Nw in Albuquerque is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3400 Nm 528 Nw, Albuquerque, NM
87114, United States

Hours

Reviews

4.3
792 reviews
5 stars
484
4 stars
155
3 stars
86
2 stars
33
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being fresh, flavorful, and well-prepared, with many highlighting the generous portions.

Customer Service

While many reviews noted friendly and attentive staff, there were several complaints about rude behavior from specific employees, indicating inconsistency in service quality.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food, especially in comparison to other fast food options.

Cleanliness Issues

Some reviews pointed out cleanliness problems in the dining area, with reports of dirty tables and a lack of attention to maintaining a tidy environment.
  • DL
    Danny Lindsey
    Jan 25, 2026
    5.0
    These hamburgers are very good, and these french fries from idaho are just to die for. The president this service was very good. Much of china and shake was delicious.
  • IS
    Im s
    Jan 14, 2026
    1.0
    Came in at 8:53 tonight, barely stepped in the door before the worker Aidan started barking at us basically how they were closing soon despite them closing at 10pm. He yells at us if we are picking up, then when we place an order gives attitude the whole time because he doesn’t want to do his job. Tells me “there’s 2 patties on the burger” which I am well aware of I’ve eaten here numerous times. I am not sure if he was trying to insinuate something but overall just rude. Then yells at his worker to clean up because they close at 10 so that myself and my mom could hear it. In other words making it apparent how badly he wanted to close. He kept looking at the windows outside to check for cars as well. As someone who works in retail I totally get how irritating it is when customers come in late, but we came in AN HOUR before close. There was no need for him to act like that. Aidan definitely needs some customer service training.
  • BH
    Brandon Holt
    Jan 7, 2026
    5.0
    Five Guys has really solid burgers—juicy, flavorful, and cooked well. The fries are Grade A and you definitely get a generous portion. It is a little on the expensive side, but the quality shows. The staff was friendly and welcoming, and the location was clean and well kept, which made the overall experience enjoyable.
  • JS
    Jeffrey Nelson Stonebiter
    Dec 31, 2025
    5.0
    Amazing place to eat. So friendly and the staff seem to love their jobs.
  • CN
    Cesar Navarro
    Nov 27, 2025
    4.0
    What is included in the maje a mal charge if we got charge for the fríes separatedly

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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