Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3400 Nm 528 Nw in Albuquerque is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being fresh, flavorful, and well-prepared, with many highlighting the generous portions.
Customer Service
While many reviews noted friendly and attentive staff, there were several complaints about rude behavior from specific employees, indicating inconsistency in service quality.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food, especially in comparison to other fast food options.
Cleanliness Issues
Some reviews pointed out cleanliness problems in the dining area, with reports of dirty tables and a lack of attention to maintaining a tidy environment.
DL
Danny Lindsey
Jan 25, 2026
5.0
These hamburgers are very good, and these french fries from idaho are just to die for. The president this service was very good. Much of china and shake was delicious.
IS
Im s
Jan 14, 2026
1.0
Came in at 8:53 tonight, barely stepped in the door before the worker Aidan started barking at us basically how they were closing soon despite them closing at 10pm. He yells at us if we are picking up, then when we place an order gives attitude the whole time because he doesn’t want to do his job. Tells me “there’s 2 patties on the burger” which I am well aware of I’ve eaten here numerous times. I am not sure if he was trying to insinuate something but overall just rude. Then yells at his worker to clean up because they close at 10 so that myself and my mom could hear it. In other words making it apparent how badly he wanted to close. He kept looking at the windows outside to check for cars as well. As someone who works in retail I totally get how irritating it is when customers come in late, but we came in AN HOUR before close. There was no need for him to act like that. Aidan definitely needs some customer service training.
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Brandon Holt
Jan 7, 2026
5.0
Five Guys has really solid burgers—juicy, flavorful, and cooked well. The fries are Grade A and you definitely get a generous portion. It is a little on the expensive side, but the quality shows. The staff was friendly and welcoming, and the location was clean and well kept, which made the overall experience enjoyable.
JS
Jeffrey Nelson Stonebiter
Dec 31, 2025
5.0
Amazing place to eat. So friendly and the staff seem to love their jobs.
CN
Cesar Navarro
Nov 27, 2025
4.0
What is included in the maje a mal charge if we got charge for the fríes separatedly
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for this Five Guys in Albuquerque?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Can I customize my burger or milkshake at Five Guys?
Yes, Five Guys offers more than 250,000 ways to customize burgers and over 1,000 milkshake combinations.
What payment options are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys suitable for families with children?
Yes, Five Guys welcomes children and offers a children's menu, high chairs, and wheelchair accessible facilities.
Does Five Guys offer gluten-free options?
Five Guys offers bunless options such as wraps or bowls for sandwiches. However, buns and some condiments contain gluten. Cross-contamination is possible, so please check their allergen chart for details.
What nearby places are close to Five Guys in Albuquerque?
Nearby places include America First Credit Union, T-Mobile store, ApexNetwork Physical Therapy, Bank of America ATM, Lowe's Home Improvement, Starbucks, and Chipotle Mexican Grill, among others.
How can nearby public transit or services help me visit this Five Guys?
Nearby locations such as MVD Express (Department of Motor Vehicles) and key services like Minute Key might assist visitors in handling errands before stopping by Five Guys at 3400 NM 528 NW.
Are there other dining options near Five Guys in Albuquerque?
Yes, nearby dining options include Hooters sports bar, Jason's Deli sandwich shop, The Whole Enchilada Mexican restaurant, and Baskin-Robbins ice cream shop for dessert.
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