Einstein Bros. Bagels

Reviews

• RM

  Riley Mccoy

  Feb 6, 2026
  1.0
  Horrible customer service. Placed an order for a simple bakers dozen box the night before to be ready for pick up at 7am. Arrived at 730 to frazzled and disheveled employees who didn’t acknowledge any customer existence for about 10 minutes. When they finally did decide to acknowledge me, they stated “it’s gonna be a while, we’re busy!” And I said I just have a pick up order and they rudely asked for the name, and then said “oh, I haven’t even started on that” and then just walked away. I then sat and waited for my order for another 30 minutes just for it to be incorrect. I didn’t receive the 4 jalapeño cheddar bagels that I paid extra for. Extremely disappointed and dissatisfied with this location. The lack of customer service and the amount of attitude from the employees is insane. I tried to call but of course, no answer. Will never return
• DL

  Danny Lindsey

  Feb 3, 2026
  5.0
  We had a baby in the hospital close by. And this was an accident place for breakfast. The man serving as at the canner was excellent.Did a great job.They got our food out and it was all very good.
• CM

  cicchiamichael MAC

  Jan 17, 2026
  5.0
  It is not a cozy place but the decor is pretty good. The bagels are fresh and the smears are excellent. Service was a little slow today but it is understandable because they were hit by a few large phone in orders. I was able to charge my phone while there.
• ER

  Elda Rubi

  Jan 8, 2026
  5.0
  The store on San Mateo very clean very nice workers
• MK

  Mike Kimball

  Dec 15, 2025
  2.0
  Walked in and noticed how gross and unclean the floors and counters were. Along with, saw the workers look at me multiple times, but took their sweet time talking with each other and ignoring me. I was the ONLY customer in the store