Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.2
228 reviews
5 stars
164
4 stars
20
3 stars
7
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendliness and attentiveness of staff, others report rude behavior and poor service experiences.
Wait Times
Many customers express frustration with long wait times in the drive-thru, often exceeding 20 minutes, and issues with order accuracy.
Drink Quality
While some customers enjoy the drinks and find them delicious, others report inconsistencies in flavor and quality, with some drinks being poorly made or lacking in taste.
Staff Attitude
There are several complaints about staff attitudes, with some customers feeling ignored or treated rudely, particularly during busy times.
Overall Experience
Despite some negative experiences, many customers express loyalty to the brand and appreciation for the overall vibe and community atmosphere.
- ATAngela TafoyaNov 9, 20255.0They have the best energy drinks and coffee.
- BTBethany TrujilloNov 6, 20255.0I love this location! Everyone is always super nice and attentive! Always willing to remake drinks if there is something wrong and great customer service!
- RRRosa RamirezOct 25, 20255.0I dont know if tgey serve anything edible. But the blended coffee's are fire 🔥!!
- BBBranOct 22, 20251.0I came from another store near this place, Ive been working all day and I would've loved dutch bros. Im a very patient guy, but I stood at that window little over 20 mins... it was busy at first but then the next 10minutes, they only had one customer in the drive through. They fully ignored me, and they all saw me, 4 of those employees, all of them looked at me and never took my order. They even laid around and talked as im waiting outside to place an order. Im very disappointed with your employees, plz fix that immediately, if they did that to me, who else could they do that to.
- JGJorge GallardoOct 15, 20254.0Well dependa on the kids working hit or miss but usually its a hit good hit
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3617 NM-528, Albuquerque?
Dutch Bros Coffee at 3617 NM-528 in Albuquerque operates daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it closes at 11:00 PM.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal checks acceptance varies by location.
Can I order Dutch Bros drinks ahead of time or get curbside pickup?
You can use curbside pickup by ordering ahead through their app or website, but Dutch Bros does not offer delivery services directly.
Are there any sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros offer any free drinks on birthdays?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. If you don’t have the app, just tell your broista at the shop!
What kinds of kids drinks are available at Dutch Bros Coffee?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies specially made for them.
Are there nearby places I can visit before or after my Dutch Bros Coffee stop?
Yes, nearby you can visit Cold Stone Creamery for desserts or Wing Basket for barbecue. Both are great for grabbing a treat or meal alongside your coffee visit.
Is there a car wash close to Dutch Bros Coffee at 3617 NM-528?
Mister Car Wash, an auto detailing and car wash service, is located nearby for convenient vehicle care during your visit.
Can I find health and dental services near Dutch Bros Coffee?
Yes, nearby health services include Seedman Susan A MD for surgery, Cottonwood Dental, and several other dental and orthodontic providers around the area.
How can I order Dutch Bros Coffee on my mobile devices?
You can download the Dutch Bros app from the Apple App Store or Google Play Store to order ahead, customize drinks, earn rewards, and enjoy a seamless experience.