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Dunkin'

4.2
(1085 reviews)

Business Details

(505) 929-5906
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albuquerque, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4201 Wyoming Blvd NE, Albuquerque, NM
87111, United States

Hours

Reviews

4.2
1,085 reviews
5 stars
675
4 stars
178
3 stars
100
2 stars
41
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers expressed frustration with incorrect orders and a lack of attention to detail, particularly regarding donuts and drinks.

Product Availability

Frequent complaints about running out of popular donut varieties and limited selection, especially during peak hours.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh donuts and coffee, while others reported stale or poorly made items.
  • JH
    John W Horton
    Feb 10, 2026
    5.0
    I had two donuts, but the place is bright, there is plenty of room for you or you and your tribe to sit and talk. Staff was great and helpful. Lots of good smoothies.
  • DD
    Diego Deaguero
    Feb 9, 2026
    1.0
    It says open until 9 but I went and they were closed at 7:05! Please let everyone know if you’ll be closed.
  • KK
    kimura
    Dec 19, 2025
    1.0
    I can’t stress enough how upset I am with my recent experiences at this location. I’ve been coming here regularly for over six years, always ordering the same drink—a frozen coffee with a sweet flavor added—without any issues. However, during my most recent visit, the employee at the window immediately told me “no” when I placed my order. Confused, I asked what she meant, and she responded rudely, saying the drink “doesn’t exist.” She sounded visibly annoyed, used inappropriate language, and I could hear her throw the microphone aside before another employee—who also appeared very young—took over. To make matters worse, they made my drink incorrectly. It my second order was a signature Caramel Craze, which is hard to understand how that could be messed up. A couple of days later, I returned to the same location, only to hear someone say over the intercom, “It’s her again.” I was then met with an exaggerated, almost cartoon-like voice (elmo/mickey mouse) while placing my order. Once again, my drink was made incorrectly, and I didn’t even receive my full order. This visit was on Wednesday 17th,2025 around 5:30 PM. What upsets me the most is that I was never rude. I simply explained that I had ordered this drink many times before. Instead, I was met with immature behavior and repeated mistakes. I live just a two-minute walk from this location, and it used to be so reliable that I wouldn’t go anywhere else. Unfortunately, since the recent staff turnover, the quality of service has been consistently disappointing.
  • AB
    Ali Botz#75
    Nov 25, 2025
    2.0
    For a place named with Donuts I their title they are constantly out of many varieties. The lobby closes at 5pm and the kids that work nights are slower than anything I have seen. Ordered 3 drinks, that's it. Took 15 minutes to make.
  • DC
    Dustin Cook
    Oct 29, 2025
    5.0
    Staff was great food was good.

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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