Dunkin'

4.2
1084 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albuquerque, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4201 Wyoming Blvd NE, Albuquerque, NM
87111, United States

Hours

Reviews

4.2
1,084 reviews
5 stars
675
4 stars
178
3 stars
101
2 stars
41
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly with drinks and donuts, indicating a lack of attention to detail.

Product Availability

Frequent complaints about being out of various donut varieties and items on the menu, especially during peak hours.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh donuts and coffee, while others reported stale or poorly made items.

Cleanliness and Atmosphere

Generally positive remarks about cleanliness and atmosphere, although some reviews noted issues with staff behavior.
  • KK
    kimura
    Dec 19, 2025
    1.0
    I can’t stress enough how upset I am with my recent experiences at this location. I’ve been coming here regularly for over six years, always ordering the same drink—a frozen coffee with a sweet flavor added—without any issues. However, during my most recent visit, the employee at the window immediately told me “no” when I placed my order. Confused, I asked what she meant, and she responded rudely, saying the drink “doesn’t exist.” She sounded visibly annoyed, used inappropriate language, and I could hear her throw the microphone aside before another employee—who also appeared very young—took over. To make matters worse, they made my drink incorrectly. It my second order was a signature Caramel Craze, which is hard to understand how that could be messed up. A couple of days later, I returned to the same location, only to hear someone say over the intercom, “It’s her again.” I was then met with an exaggerated, almost cartoon-like voice (elmo/mickey mouse) while placing my order. Once again, my drink was made incorrectly, and I didn’t even receive my full order. This visit was on Wednesday 17th,2025 around 5:30 PM. What upsets me the most is that I was never rude. I simply explained that I had ordered this drink many times before. Instead, I was met with immature behavior and repeated mistakes. I live just a two-minute walk from this location, and it used to be so reliable that I wouldn’t go anywhere else. Unfortunately, since the recent staff turnover, the quality of service has been consistently disappointing.
  • AB
    Ali Botz#75
    Nov 25, 2025
    2.0
    For a place named with Donuts I their title they are constantly out of many varieties. The lobby closes at 5pm and the kids that work nights are slower than anything I have seen. Ordered 3 drinks, that's it. Took 15 minutes to make.
  • DC
    Dustin Cook
    Oct 29, 2025
    5.0
    Staff was great food was good.
  • JJ
    Josh
    Oct 25, 2025
    1.0
    All the food was cold and I waited 20 minutes
  • VM
    Vibrant Mango
    Oct 24, 2025
    5.0
    The best Dunkin' in town. The employees here are so great. I'll drive across town just to go to this specific location because they are so awesome.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Albuquerque, NM?

Dunkin' in Albuquerque is open Monday through Saturday from 5:00 AM to 9:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.