Dunkin'

3.6
950 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albuquerque, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5502 4th St NW, Albuquerque, NM
87107, United States

Hours

Reviews

3.6
950 reviews
5 stars
414
4 stars
183
3 stars
101
2 stars
52
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.

Product Availability

Many reviews indicated frequent shortages of donuts and other menu items, leading to customer frustration.

Cleanliness and Maintenance

Several customers noted unsanitary conditions and broken equipment, contributing to a negative dining experience.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Management Issues

Reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
  • LV
    Leona Valencia
    Jan 1, 2026
    1.0
    Went this morning ,New Years . Atmosphere I must say was nice ,no traffic ,no people , perfect morning I purchased apple fritters ... Garbage they should of went in .....hard as a rock .... ...shut it down 👎
  • AF
    Alli Fry
    Jan 1, 2026
    1.0
    Bought a dozen regular donuts and got charged $29 dollars. Called the store to dispute it the very next day and they did absolutely nothing to fix it.
  • AC
    adri chavez
    Dec 29, 2025
    3.0
    I ordered a drink as well as used some points to get a 10 piece munchkin doughnut through the mobile app the other day. once I got there my drink was ready, which was nice. Online it said that they only had three different munchkin options so I just chose all three and then when I got there, they only had one. My drink felt pretty light so when I got home, I opened it and there was a lot of the drink that wasn’t in there. I did order no whip, but it seems like there was more missing than just some whipped cream.
  • DM
    David Martin
    Dec 25, 2025
    5.0
    Fresh and tasty. Quick and easy in and out. Enjoying my donuts lol. We'll be going back there again
  • RK
    Roxanne Klunczyk
    Nov 19, 2025
    2.0
    Don't go inside to order. The staff leave you standing at the counter while they all focus on the drive thru. I seriously stood at that counter for 10 minutes before being helped.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Albuquerque, NM?

Dunkin' in Albuquerque is open Monday to Saturday from 5:00 AM to 9:00 PM and Sunday from 5:00 AM to 9:00 PM for in-store hours, with delivery hours slightly shorter on Sunday until 6:30 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers a drive-thru for convenient service.