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Dunkin'

3.2
(565 reviews)

Business Details

(505) 359-7005
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Albuquerque, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4208 Central Ave SW, Albuquerque, NM
87105, United States

Hours

Reviews

3.2
565 reviews
5 stars
222
4 stars
62
3 stars
68
2 stars
39
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and negative attitudes from employees.

Product Availability

Numerous customers reported that the store frequently runs out of donuts and other menu items, leading to disappointment and dissatisfaction.

Quality Issues

Several reviews mentioned issues with food quality, including stale donuts and incorrect orders, contributing to a negative overall experience.

Long Wait Times

Customers consistently complained about long wait times in both the drive-thru and in-store, often exacerbated by understaffing.

Mixed Experiences

While some customers praised the coffee and certain employees for good service, these positive experiences were overshadowed by the overall negative feedback.
  • AC
    Adam Castillo
    Feb 12, 2026
    2.0
    We usually go every Saturday for coffee and donuts they have on the menu my wife always gets a certain type of coffee and they don't have it or they don't want to get it in she's ordered it plenty of times before now she can't order it because they say they don't have the grounds for it so now we're looking for another place to have coffee and some type of desert donuts or whatever but that was our place to go on Saturday mornings if they can't keep the type of coffee that she likes and we're not going
  • GB
    Greg Baca
    Feb 1, 2026
    1.0
    Never donuts. Lousy service. Seems all the dunkin donuts operate with the same lousy service and products. Ill never be back. Eeh, they don't need my business anyway.
  • BV
    Belen V
    Jan 31, 2026
    1.0
    Terrible customer service on the drive thru person working it needs better speaking skills has a real bad temper not patient talks over customers sounds like she’s mad yelling at the customers also how are you not stalked on certain donuts it’s 10am
  • RT
    Relax Time
    Jan 28, 2026
    1.0
    This girl manager here on January 28th 2026 open shift was such a ugly liar. Lied about having to order merchandise online when what I was looking for on the website said "EXCLUSIVELY IN STORE" we all know damn well this manager probably kept them all and decided to resell or gift it to her family I dont know !
  • JM
    Jess Manzanares
    Jan 20, 2026
    5.0
    I’m reading the reviews and I get it! There is ONE employee who is super rude. She’s even rude to all the other employees. She can definitely put a damper on your morning, if you go in for coffee. However, all the other employees are super nice and the only reason I give 5 stars. I don’t want the entire store to suffer because of one rude lady, even though she makes for a rough visit if you encounter her rudeness an attitude. There is another employee, Bianca who is the nicest and best customer service. She remembers my drink and makes it perfect. If your drink doesn’t come out right, she will get it perfect every time.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Albuquerque, NM?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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