Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional management.
Product Quality
Customers consistently praised the quality of ice cream and treats, particularly the Blizzards.
Service Speed
Many customers noted quick service, although some experienced delays during busy times.
Management Issues
Several reviews pointed to management problems, including unhelpful responses to customer concerns and a lack of flexibility.
Cleanliness and Atmosphere
Some customers reported unsanitary conditions and a lack of a welcoming atmosphere, impacting their overall experience.
LD
Louise Dominguez
Nov 17, 2025
5.0
Good
MM
Mary Masterson
Oct 28, 2025
1.0
I placed a mobile order and payment was successfully processed through the app. When I arrived at the counter and presented the receipt, the staff informed me that if the order did not appear in their system, they could not honor it. I was instructed to wait until the scheduled delivery time to determine whether their system would update.
This created significant frustration since I had already been charged. I am sharing this experience so others are aware that there may be issues with the ordering and verification process at this location.
JC
Jennifer Chavez
Oct 26, 2025
5.0
Love dary is great just the service wasn't very good he was rude
JS
John Sachs
Sep 24, 2025
5.0
We were traveling to Utah and decided we needed a treat for the road. Friendly staff. Quality is the same consistency as at other Dairy Queen stores.
KB
Kerry Bergen
May 12, 2025
1.0
Recent visit....The service counter cashier girl taking orders has an attitude problem.