Customer experiences with service quality were mixed, with some praising friendly and fast service, while others reported rude behavior and poor customer interactions.
Product Consistency
There were complaints about inconsistent product quality, including poorly made Blizzards and incorrect orders, alongside positive remarks about delicious ice cream.
Cleanliness
Many customers noted that the location was clean and well-maintained, contributing positively to their overall experience.
Staff Training
Several reviews highlighted a need for better staff training in customer service and order accuracy, with some employees displaying a lack of professionalism.
Menu Availability
Customers expressed disappointment over limited menu items at times, affecting their overall satisfaction.
KH
Kendall Hernandez
Nov 15, 2025
2.0
Awkward customer service .. no greeting when entering the building, staff wasn’t attentive at all and had earphones while taking orders so she made me repeat myself multiple times when she should’ve just not had them in and didn’t smile or say thank you once. Dessert was fine, experience was disappointing.
GQ
Grace Q
Nov 9, 2025
5.0
Friendly service! Ahh. Of course the wonderful ice-cream!😍😋
AR
Adam Romero
Oct 25, 2025
4.0
Great ice cream with great service.
KG
Kristi Gallagher
Oct 25, 2025
2.0
I used to specifically come to this location because they had great Blizzards. I got a blizzard today-not good. First of all the 3 girls working there were very rude. They barely put any candy in my blizzard and they were too busy making mini dipped cones for themselves. I won’t go to this location anymore.
Frequently Asked Questions About Dairy Queen (Treat)
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 6600 Holly Ave NE Ste B-1, The Shops at Holly, Albuquerque, NM 87113-2547, USA.
What are the operating hours of Dairy Queen (Treat)?
Dairy Queen (Treat) is open Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM. On October 31, 2025, it closes earlier at 6:00 PM.
What type of ice cream and treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, Blizzard® Treats, signature shakes, frozen novelties, and ice cream cakes via DQCakes.com.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and welcoming to children, making it a good spot for kids.
Does Dairy Queen (Treat) offer seating for customers?
Yes, Dairy Queen (Treat) provides seating for customers to enjoy their treats on-site.
Can I order online from Dairy Queen (Treat)?
Yes, you can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/12263.
Are there any nearby pet-related services near Dairy Queen (Treat)?
Yes, nearby you can find 4 Paws Pet Hospital and Desert Divas Dog Spa, which offer veterinary and pet grooming services respectively—great for pet owners visiting the area.
What dining options are available near Dairy Queen (Treat)?
Nearby dining options include Menchie's Frozen Yogurt, Panera Bread, Five Guys, Tiger Restaurant Group, Jimmy John's, and Saffron Tiger, offering a variety of cuisines and casual dining experiences.
Are there any fitness or wellness centers close to Dairy Queen (Treat)?
Yes, Pure Barre gym and Dynasty Day & Med Spa are nearby, offering fitness and wellness services for customers in the area.
What other retail stores are near Dairy Queen (Treat) for shopping?
Nearby retail stores include Sheplers (clothing), SKECHERS Warehouse Outlet (shoes and accessories), AT&T Store, and AT&T Authorized Retailer - Prime Communications for mobile phones.